Subject: RE: Refund Not Processed #6471300924
From: Sagaya Suresh Kumar <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Ksaconloc Returns <[email-masked]>, Mohammad Ayaz <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 13 May 2020 06:44:54 +0000

Dear @Mohammad Ayaz<mailto:[email-masked]>

Please check and respond this order received status.

Regards
Sagaya Suresh
+966 565165997
From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Tuesday, May 12, 2020 9:42 PM
To: Ksaconloc Returns <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Suvadeep Saha <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Sree Adhikessavan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Re: Refund Not Processed #6471300924
Importance: High

External email sender, please take precaution.
Hi Team,

We are still waiting for update on below case, customer is chasing us. kindly check and process refund asap.

Thank you for your help

Regards,
Fauzan

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Ksaconloc Returns" <[email-masked]<mailto:[email-masked]>>, "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>, "suvadeep saha" <[email-masked]<mailto:[email-masked]>>, "ramesh gottimukkala" <[email-masked]<mailto:[email-masked]>>, "sree adhikessavan" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 9 May, 2020 16:03:49
Subject: Refund Not Processed #6471300924

Hi Team,

Problem Statement: Refund Not Processed
Order Date : Mar 20, 2020
Order ID: 6471300924
Tracking ID: FP03210001561
RMA: 33518412
Assistance Required: Need refund for customer.
Issue Description: As per the Hybris the order has been returned to WH on 08 Apr 2020 and till now the RMA not processed kindly check and process the RMA asap and update us.

Regards,
Fauzan

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