Subject: Re: Refund Not Processed #6471300924
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Ksaconloc Returns <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, suvadeep saha <[email-masked]>, ramesh gottimukkala <[email-masked]>, sree adhikessavan <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 12 May 2020 11:41:36 -0700 (MST)

Hi Team, 

We are still waiting for update on below case, customer is chasing us. kindly check and process refund asap. 

Thank you for your help 

Regards, 
Fauzan 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Ksaconloc Returns" <[email-masked]>, "Sagaya Suresh Kumar" <[email-masked]>, "suvadeep saha" <[email-masked]>, "ramesh gottimukkala" <[email-masked]>, "sree adhikessavan" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, 9 May, 2020 16:03:49 
Subject: Refund Not Processed #6471300924 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Mar 20, 2020 
Order ID: 6471300924 
Tracking ID: FP03210001561 
RMA: 33518412 
Assistance Required: Need refund for customer. 
Issue Description: As per the Hybris the order has been returned to WH on 08 Apr 2020 and till now the RMA not processed kindly check and process the RMA asap and update us. 

Regards, 
Fauzan