Subject: RE: Issue with order//6482272297
From: Sagaya Suresh Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>, Ksaconloc Returns <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mykel Nakhnoukh <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 12 May 2020 06:34:07 +0000

Dear @Ksaconloc Returns<mailto:[email-masked]>

Please check and respond this order received status.

Regards
Sagaya Suresh
+966 565165997
From: Seeta Seeta <[email-masked]>
Sent: Monday, May 11, 2020 6:06 PM
To: Ksaconloc Returns <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Suvadeep Saha <[email-masked]>; Ramesh Gottimukkala <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Mykel Nakhnoukh <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Issue with order//6482272297
Importance: High

External email sender, please take precaution.
Hi Team,

With the refernece to the order number: 6482272297, As per the hybris the order status is showing delivered but when we are tracking the tracking number S000910625364, it shows the order is returned.

So could you please check this case and let us know whether the order has been returned to our warehouse or not, as the customer is chasing us for his order.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Mykel Nakhnoukh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 11 May, 2020 13:15:07
Subject: Hybris issue

Hi team,

Order Date: Apr 15, 2020
Order ID: 6482272297
Tracking ID: S000910625364

the order shown on Hybris delivered and when I track it, It's shown package returned.

Best regards,
Maykel

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