Subject: late delivery for the ticket ID 959637
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 11 May 2020 21:40:00 -0700 (MST)

Hit team, 

Problem Statement: late delivery 
Order Date : Apr 13, 2020 
Order ID: 6481177601 
Tracking ID: S000987773486 
Assistance Required: Need urgent delivery. 

Issue Description: the customer has placed his order on Apr 13, 2020 with the order id 6481177601 , but he did not receive his order yet, and the delivery date has already been passed. Now he is chasing us for his order. 
after escalation, there was no revert back. 

please do needful. 

Best regards 
Ammar asif