Subject: 826709 Late Shipping
From: Ala Hamood <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: fauzan musalman <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv <[email-masked]>
Date: Mon, 11 May 2020 08:46:49 -0700 (MST)

Hi Team, 

Problem Statement: Late Shipping 
Order Date: Apr 19, 2020 
Order ID: 6484093776​ 
Tracking ID: 290087294195 

Assistance Required: Need Urgent Delivery 
Issue Description: The customer placed the order on Apr 19, 2020, and till now he has not received the order. As per the hybris, the order status is shipped and in SMSA website is Shipment not received from the shipper. 
The customer is chasing us for his order so we request you to expedite the delivery date asap. 

Regards, 
Ala Aldin