Subject: Re: late delivery for the ticket no 884997
From: Seeta Seeta <[email-masked]>
To: [email-masked]
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ammar Asif <[email-masked]>, escalations dxbteam <[email-masked]>, [email-masked]
Date: Mon, 11 May 2020 08:35:14 -0700 (MST)

Hi Team, 

With reference to the tracking number:290086333694, the customer is chasing us for his order so we request you to arrange the delivery ASAP. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, 10 May, 2020 15:33:55 
Subject: late delivery for the ticket no 884997 

Hi team, 

Problem Statement: late delivery 
Order Date : Apr 15, 2020 
Order ID: 6482249284 
Tracking ID: 290086333694 
Assistance Required: Need urgent delivery. 

Issue Description: the customer has placed his order on Apr 15, 2020 with the order id 6482249284, but he did not receive his order yet, and the delivery date has already been passed. Now he is chasing us for his order. I escalated to 2 level but there was no revert back. 

please look in to the matter and do helpful. 

Best regards 
Ammar asif