Subject: Issue with order//6482272297
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mykel Nakhnoukh <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 11 May 2020 08:06:05 -0700 (MST)

Hi Team, 

With the refernece to the order number: 6482272297, As per the hybris the order status is showing delivered but when we are tracking the tracking number S000910625364, it shows the order is returned. 

So could you please check this case and let us know whether the order has been returned to our warehouse or not, as the customer is chasing us for his order. 

Thanks & Regards, 
Seeta Kunwar 

From: "Mykel Nakhnoukh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, 11 May, 2020 13:15:07 
Subject: Hybris issue 

Hi team, 

Order Date: Apr 15, 2020 
Order ID: 6482272297 
Tracking ID: S000910625364 

the order shown on Hybris delivered and when I track it, It's shown package returned. 

Best regards, 
Maykel