Subject: Re: Missing item/ 6472306770
From: Asjad Hussain <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 11 May 2020 02:29:23 -0700 (MST)

HI Team, 

Any update? 

Asjad. 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Sagaya Suresh Kumar" <[email-masked]>, "Jed Conlocops2" <[email-masked]>, "ramesh gottimukkala" <[email-masked]> 
Cc: "Asjad Hussain" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Friday, 24 April, 2020 17:09:06 
Subject: Missing item/ 6472306770 

Hi Team, 

Kindly assist us in below case. 

Regards, 
Fauzan 

From: "asjad hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 23 April, 2020 13:24:56 
Subject: Missing item/ 6472306770 

Hi team, 

Problem Statement: (Missing items) 
Order Date : Mar 24, 2020 
Order ID:6472306770 
Tracking ID: S000679461083 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 3 items but as per the customer he/she has only received 2 items, Under the consignment details we can see that all 3 items has been shipped/Delivered from our side. 

Customer history: 1 ITEMS OUT OF 3 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 

The missing item is 160165115 - - Juniors Butterfly Baby Walker SAR249.00 

Regards, 
Asjad.