Subject: Re: refund/6453216477
From: Asjad Hussain <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 11 May 2020 02:24:33 -0700 (MST)

Hi team, 

any update? 

Thanks, 
Asjad. 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Asjad Hussain" <[email-masked]> 
Sent: Saturday, 11 April, 2020 14:51:51 
Subject: Re: refund/6453216477 

Hi Team, 

This case is pending since long time, Bank details had been updated on Hybris, when the transfer will be done. 

Regards 
Shakeeb 

From: "Asjad Hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 8 April, 2020 13:45:31 
Subject: refund/6453216477 

Hi team, 

With reference to order number: 6453216477 
order date: Nov 22, 2019 
Return Tracking id: 34185054779650 

The customer raised a return request for one item on 12/19/19 and he returned the same but the refund has not been initiated successfully it is still in progress and the customer has provides us the bank details as follow. 

Name: Najlaa Al-Harthy 
Bank: Al Ahly Bank 
Branch: Najran 
A/N : 26666830000109 
IBAN : 3610000026666830000109 

Kindly do the needful. 

Regards, 
Asjad.