Subject: Refund Not Processed
From: "Abdulaziz Ahmed Hasan. Ghilan" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 10 May 2020 23:01:34 -0700 (MST)

Problem Statement: Refund Not Processed 
Order Date : Mar 27, 2020 
Order ID: ​6473655153 
Return Tracking ID: ​290081643830 
Assistance Required: Need refund for customer. 
Issue Description: order was placed on Mar 27, 2020​ the customer canceled 2 items but till now the status on hybris is in process we can not see any refund for the order as it not delivered to customer. 
Kindly process the refund asap . 

Regards, 

Abdulaziz Ghilan