Subject: RE: Late Shipping #9776665891 & 9776375515
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Bsu Wml <[email-masked]>, Sameer Koothalikutty <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Sachin Maheshwari <[email-masked]>
Date: Sun, 10 May 2020 09:32:54 +0000

@Bsu Wml<mailto:[email-masked]>

Can we share the manifest if this was handed over to Aramex?

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Saturday, May 9, 2020 10:21 PM
To: Bsu Wml <[email-masked]>; Sameer Koothalikutty <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Sachin Maheshwari <[email-masked]>
Subject: Re: Late Shipping #9776665891 & 9776375515
Importance: High

External email sender, please take precaution.
Hi Team,

We are still waiting an update on below case.

Regards,
Fauzan

________________________________
From: "Fauzan Ahmad . Musalman" <[email-masked]<mailto:[email-masked]>>
To: "bsu wml" <[email-masked]<mailto:[email-masked]>>, "sameer koothalikutty" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 1 May, 2020 01:50:50
Subject: Late Shipping #9776665891 & 9776375515

Hi Team,

Problem Statement: Late Shipping
Order Date : Apr 9, 2020
Order ID: 9776665891
Tracking ID: 45904473952

Order Date : Apr 7, 2020
Order ID: 9776375515
Tracking ID: 45904305241

Assistance Required: Need Urgent Delivery
Issue Description: Customer placed order on Apr 7, 2020 - Apr 9, 2020 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped.
Customer is chasing us for his/her order so we request you to expedite the delivery date asap.

Regards,
Fauzan

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