Subject: late delivery for the ticket no 809467
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 9 May 2020 21:31:04 -0700 (MST)

Hi team, 

Problem Statement: late delivery 
Order Date : Apr 4, 2020 
Order ID: 6477530899 
Tracking ID: 34133415148699 , 45764884793 
Assistance Required: Need urgent delivery.or refund 

Issue Description: the customer has placed his order on Apr 9, 2020 with the order id 6477530899 in 2 consignments but he did not receive his second consignment which was with fetchr yet, and the delivery date has already been passed. Now he is chasing us for his second consignment.or refund. i escalated WH 2 time but there was no response. 
. 
please look into the concern and do helpful.as customer threatens us to file a complain. 

Best regards 
Ammar asif