Subject: Re: Late Shipping - 6475895538
From: Shivani Rani <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 9 May 2020 06:33:41 -0700 (MST)

Hi Team, 

Any update on this. 

Regards, 
Shivani 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Sagaya Suresh Kumar" <[email-masked]>, "Jed Conlocops2" <[email-masked]>, "ramesh gottimukkala" <[email-masked]>, "sree adhikessavan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shivani Rani" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Wednesday, April 29, 2020 10:14:46 PM 
Subject: Re: Late Shipping - 6475895538 

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 28 April, 2020 13:56:58 
Subject: Late Shipping - 6475895538 

Hi Team, 

Ticket number: 642993 
Problem Statement: Late Shipping 
Order Date : Apr 1, 2020 
Order ID: 6475895538 

Assistance Required: Need Urgent Shipping 

Issue Description: Customer placed order on 1 April and till now she has not received the order. As per the hybris the order status is "SUBMITTED_TO_WAREHOUSE" 

We have already escalated this case to concern team but did not get any response so far. 

Kindly check and shipped the order as soon as possible. 

Thank you for your help! 

Regards, 
Shivani