Subject: Undeliverable: Re: Partial Delivery Issue - 6461785552
From: <[email-masked]>
To: <[email-masked]>
Date: Sat, 9 May 2020 11:38:12 +0000

[http://products.office.com/en-us/CMSImages/Office365Logo_Orange.png?version=b8d100a9-0a8b-8e6a-88e1-ef488fee0470]
Your message couldn't be delivered to multiple recipients.
The groups only accept messages from people in their organization or on their allowed senders list, and your email address isn't on the lists.
fauzan.musalman         Office 365      Groups
Sender          Action Required
Sender not allowed
Couldn't deliver to the following groups:
[email-masked], [email-masked]

How to Fix It
It appears you aren't in the same organization as the group (or a sub-group) you're sending to or your email address isn't on the group's allowed senders list. Ask the owner of the group to grant you permission to send to it, and then try again. If the group belongs to a different organization than yours, contact the organization's customer service department for assistance. If the group is in your organization and you don't know who the group owner is, you can find it by doing the following in either Outlook on the web or Outlook:

  *   Open your Sent folder and select the original message.
  *   If you're using Outlook on the web, select the group name located on the To or CC line. If you're using Outlook, double-click the group name located on the To or CC line.
  *   In Outlook on the web, from the pop-up dialog box, choose Owner. In Outlook, choose Contact. The owner's name is listed under Owner.

The owner of the group may have intentionally chosen to restrict who can send messages to it, and they may not want to adjust the existing restriction. In this case, you'll have to contact the group members by some other means, such as sending an email message to their individual email addresses or contacting them by phone.

Was this helpful? Send feedback to Microsoft<https://go.microsoft.com/fwlink/?LinkId=615007>.
________________________________

More Info for Email Admins
Status code: 550 5.7.133

This error occurs when the distribution group, security group, or Office 365 group is configured to accept messages only from authenticated senders (senders in the same organization or those added to the group's allowed senders list).

To fix the issue, the recipient's email admin or the group owner must add the sender's email address to the group's allowed senders list or change the group's delivery management setting to accept messages from senders inside and outside of the organization.

Usually this issue can only be fixed by the recipient's email admin or the group owner.

For more information and steps to fix this error, see Fix email delivery issues for error code 5.7.133 in Office 365<https://go.microsoft.com/fwlink/p/?LinkId=615127>.

Original Message Details
Created Date:   5/9/2020 11:38:04 AM
Sender Address: [email-masked]
Recipient Address:      [email-masked], [email-masked]
Subject:        Re: Partial Delivery Issue - 6461785552

Error Details
Reported error: 550 5.7.133 RESOLVER.RST.SenderNotAuthenticatedForGroup; authentication required; Delivery restriction check failed because the sender was not authenticated when sending to this group
DSN generated by:       AM6PR09MB3523.eurprd09.prod.outlook.com

Message Hops
HOP     TIME (UTC)      FROM    TO      WITH    RELAY TIME
1       5/9/2020
11:38:04 AM     mail.lsmindia.com       mail.lsmindia.com       ESMTP   *
2       5/9/2020
11:38:04 AM     mail.lsmindia.com       localhost       ESMTP   *
3       5/9/2020
11:38:05 AM     localhost       mail.lsmindia.com       ESMTP   1 sec
4       5/9/2020
11:38:05 AM     mail.lsmindia.com       localhost       ESMTP   *
5       5/9/2020
11:38:07 AM     localhost       mail.lsmindia.com       ESMTP   2 sec
6       5/9/2020
11:38:09 AM     mail.lsmindia.com       AM5EUR03FT040.mail.protection.outlook.com       Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)    2 sec
7       5/9/2020
11:38:10 AM     AM5EUR03FT040.eop-EUR03.prod.protection.outlook.com     AM3PR07CA0062.outlook.office365.com     Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)    1 sec
8       5/9/2020
11:38:10 AM     AM3PR07CA0062.eurprd07.prod.outlook.com AM6PR09MB3523.eurprd09.prod.outlook.com Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)    *

Original Message Headers

Date: Sat, 9 May 2020 04:38:04 -0700 (MST)
From: "Fauzan  Ahmad . Musalman" <[email-masked]>
To: Sagaya Suresh Kumar <[email-masked]>
CC: Apoorv Joshi <[email-masked]>, LMG WMS <[email-masked]>,
        GauravKumar Singh <[email-masked]>,
        Snehel Mitra <[email-masked]>,
        LMG OMS <[email-masked]>,
        "Ahamed Fayaz (TCS)" <[email-masked]>,
        WMS Support <[email-masked]>,
        "Jagmohan Urmaliya (TCS)" <[email-masked]>,
        Shakeeb Arsalan <[email-masked]>,
        Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>,
        Mohammad Shababe Quamar <[email-masked]>,
        escalations dxbteam <[email-masked]>,
        Seeta Seeta <[email-masked]>,
        Ahmad Daher <[email-masked]>,
        Jessie Caparas <[email-masked]>,
        Malik Ismail <[email-masked]>
Subject: Re: Partial Delivery Issue -  6461785552
Importance: high

Subject: Re: Partial Delivery Issue - 6461785552
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Sagaya Suresh Kumar <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, LMG WMS <[email-masked]>, GauravKumar Singh <[email-masked]>, Snehel Mitra <[email-masked]>, LMG OMS <[email-masked]>, "Ahamed Fayaz (TCS)" <[email-masked]>, WMS Support <[email-masked]>, "Jagmohan Urmaliya (TCS)" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, escalations dxbteam <escalations.dxbteam
Date: Sat, 9 May 2020 04:38:04 -0700 (MST)

Hi Team,

We are still waiting an update on below case, kindly check and do the needful the case is pending since long time.

Thank you for your help.

Regards,
Fauzan

________________________________
From: "Sagaya Suresh Kumar" <[email-masked]>
To: "Apoorv Joshi" <[email-masked]>, "LMG WMS" <[email-masked]>, "GauravKumar Singh" <[email-masked]>, "Snehel Mitra" <[email-masked]>, "LMG OMS" <[email-masked]>, "Ahamed Fayaz (TCS)" <[email-masked]>, "WMS Support" <[email-masked]>, "Jagmohan Urmaliya (TCS)" <[email-masked]>
Cc: "Shakeeb Arsalan" <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, "Mohammad Shababe Quamar" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Ahmad Daher" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Malik Ismail" <[email-masked]>
Sent: Sunday, 22 March, 2020 19:51:54
Subject: RE: Partial Delivery Issue -  6461785552

Dear Team

There was no update about this Tech issue case

Kindly revert on urgent!!

INC0641307

Regards
Sagaya Suresh
+966 565165997
From: Apoorv Joshi <[email-masked]>
Sent: Saturday, March 21, 2020 5:11 PM
To: Sagaya Suresh Kumar <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; LMG WMS <[email-masked]>; Gaurav Kumar (TCS) <[email-masked]>; Snehel Mitra <[email-masked]>; LMG OMS <[email-masked]>; Ahamed Fayaz (TCS) <[email-masked]>; WMS Support <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Ahmad Daher <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Subject: Re: Partial Delivery Issue - 6461785552

External email sender, please take precaution.
Hi Team,

Please advise if there is any update on the below case. Thank you for your help!

Regards,
Apoorv
________________________________
From: "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]<mailto:[email-masked]>>, "LMG WMS" <[email-masked]<mailto:[email-masked]>>, "GauravKumar Singh" <[email-masked]<mailto:[email-masked]>>, "Snehel Mitra" <[email-masked]<mailto:[email-masked]>>, "LMG OMS" <[email-masked]<mailto:[email-masked]>>, "Ahamed Fayaz (TCS)" <[email-masked]<mailto:[email-masked]>>, "WMS Support" <[email-masked]<mailto:[email-masked]>>
Cc: "Mohammad Shababe Quamar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Ahmad Daher" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 12 March, 2020 15:46:31
Subject: RE: Partial Delivery Issue -  6461785552

Dear Team – Any update about this tech issue case.

INC0641307

CP
1/6/2020
INC0641307
6461785552
400 Error
ECRYD319071
45

Regards
Sagaya Suresh
+966 565165997
From: Sagaya Suresh Kumar
Sent: Tuesday, March 10, 2020 2:31 PM
To: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>; LMG WMS <[email-masked]<mailto:[email-masked]>>; Gaurav Kumar (TCS) <[email-masked]<mailto:[email-masked]>>; Snehel Mitra <[email-masked]<mailto:[email-masked]>>; LMG OMS <[email-masked]<mailto:[email-masked]>>; Ahamed Fayaz (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Ahmad Daher <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Subject: RE: Partial Delivery Issue - 6461785552

Dear Team -

Please check and do the needful (400 Error - ECRYD319071)

Thanks

From: Shakeeb Arsalan [mailto:[email-masked]]
Sent: Tuesday, March 10, 2020 1:20 PM
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>; LMG WMS <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>
Cc: Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Ahmad Daher <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Subject: Re: Partial Delivery Issue - 6461785552

External email sender, please take precaution.
Hi Team,

Any update ?

Regards
Shakeeb

________________________________
From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]<mailto:[email-masked]>>
To: "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shababe Quamar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "LMG WMS" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Ahmad Daher" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Malik Ismail" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 8 March, 2020 12:19:33
Subject: RE: Partial Delivery Issue -  6461785552

@LMG WMS<mailto:[email-masked]>

Please help ops team with 400 Error - ECRYD319071.

Mahmoud

From: Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, March 7, 2020 2:11 PM
To: Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Ahmad Daher <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Subject: RE: Partial Delivery Issue - 6461785552

Dear Team – Order stuck with Technical Issue in Conloc Operation End ( 400 Error - ECRYD319071)

Kindly apologies to customer about this issue and close this case .

Regards
Sagaya Suresh
+966 565165997
From: Mohammad Shababe Quamar
Sent: Saturday, March 07, 2020 12:58 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Ahmad Daher <[email-masked]<mailto:[email-masked]>>
Subject: RE: Partial Delivery Issue - 6461785552

Looping in @Sagaya Suresh Kumar<mailto:[email-masked]> Please have a look into this, it’s pending from January, so close this issue on priority.

Thanks,

Shababe Quamar

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Friday, March 6, 2020 5:19 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Ahmad Daher <[email-masked]<mailto:[email-masked]>>
Subject: Partial Delivery Issue - 6461785552

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6461785552

Customer placed this order on Jan 19, 2020 for a total of 6 items. 1 item was OMS cancellation, 1 item was sent out and the remaining 4 items are not sent until now. The items that are not sent are:
161487392 - - Cutwork Detailed Hair Clamp - Set of 2
161103580 - - Sasha Hair Clamp - Set of 2
161212644 - - Charmz Flower Shaped Duck Clip
161832875 - - Printed Sleeveless Jumpsuit with Tie Ups

Total value of these items is SAR 57 and there is no consignment created for these items. The case has been escalated to WH multiple times to confirm whether they are going to be shipped, if not, to proceed with cancellation of these items however, received no response on the same. Items not available for partial cancellation nor for RMA.

Kindly assist in closing this case. Thank you for your help!

Regards,
Apoorv
________________________________
From: "Ahmad Daher" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, March 5, 2020 10:51:20 PM
Subject: partial shipped_ 6461785552

Ticket 422068

Order ID – 6461785552
Order placed on Jan 19, 2020

The order has been shipped partially, this case has been pending for a long time

Please check and do the needful

Regards
Ahmad

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com