Subject: Re: sadad issue////6481545300
From: Seeta Seeta <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Haedar Mohammad <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 8 May 2020 07:44:20 -0700 (MST)

Hi Malik, 

With reference to the order number:6481545300, the customer order got cancelled on validation and the payment mode was SADAD. Now customer is claiming that the amount has been already deducted from his account. 

So can you please check this concern and assist us. 

Thanks & Regards, 
Seeta Kunwar 

From: "Haedar Mohammad" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 8 May, 2020 18:55:58 
Subject: sadad issue 

Hi Team 
problem statement : sadad issue 

ticket : 867722 
Order Date : Apr 14, 2020 
Order ID: 6481545300 

The customer complains that an amount of money has been redacted and that the process failed to create the order 

please check 

regards 
haedar