Subject: RE: Sadad on validation #6485589506
From: Mohammed Athar <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Arjun Thapa <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>
Date: Thu, 7 May 2020 08:03:16 +0000

Hi Jessie,

The below refund of SADAD should come under SADAD ticket to process refund. Kindly confirm why there is no ticket created to process refund.

Thanks & Regards,
Athar Mohammed,
From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Thursday, April 30, 2020 8:29 PM
To: Jessie Caparas <[email-masked]>
Cc: Mohammed Athar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Arjun Thapa <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Re: Sadad on validation #6485589506

External email sender, please take precaution.
Hi Team,

Kindly find the bank details for order #6485589506. With SADAD transaction ID:  P1000000000004690675

Account holder's name: Sarah Sultan Sorour AbdulMannan
bank's name: Al Rajhi
Branch name: Tuwaiq Branch,
Account number: 475608016037695
IBAN: SA6780000475608016037695

Regards,
Fauzan

________________________________
From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Mohammed Athar" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad . Musalman" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Arjun Thapa" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 27 April, 2020 12:02:48
Subject: RE: Sadad on validation #6485589506

Thanks @Mohammed Athar<mailto:[email-masked]>

@Fauzan  Ahmad . Musalman<mailto:[email-masked]> please ask the customer for the bank details to process the refund.

From: Mohammed Athar <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, April 26, 2020 9:20 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Arjun Thapa <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: RE: Sadad on validation #6485589506

Hi Jessie,

Please see the below details.

Date
HijraDate
Time
Description
Remarks
Credit
24/04/2020
01/09/1441
02:14
Merchant Payment
P1000000000004690675/QEIZPVB1587683519957 Payment
949.80

Thanks & Regards,
Athar Mohammed,

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, April 26, 2020 6:23 PM
To: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Mohammed Athar <[email-masked]<mailto:[email-masked]>>; Arjun Thapa <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: RE: Sadad on validation #6485589506
Importance: High

Hi @Mohammed Athar<mailto:[email-masked]>

Please confirm if the amount has been captured.

Order Date: April 24, 2020
Order Number: 6485589506
SADAD transaction ID: P1000000000004690675
Amount SAR 965

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, April 26, 2020 7:08 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Sadad on validation #6485589506

External email sender, please take precaution.
Hi Team,

With reference to order #6485589506

Order is on validation cancelled and customer share with us the SADAD transaction ID: P1000000000004690675
Kindly check if the amount has deducted.

Regards,
Fauzan
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com