Subject: Missing Item case, No response from BS WH
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, [email-masked], [email-masked]
Date: Wed, 6 May 2020 15:35:07 -0700 (MST)

Hi Team, 

Kindly help us in below case and do the needful. 
Thank you for your help. 

Regards, 
Fauzan 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "fauzan musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 6 May, 2020 20:04:53 
Subject: Missing Item case, No response from BS WH 

Dear Seeta, 
With regards to Ticket No 803096 

Hi Team, 

Problem Statement: Missing items 
Order Date: 18/04/2020 
Order ID: 9778629841 
Tracking ID: S000995431525 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 3 items but as per the customer he/she has only received 2 items, Under the consignment details we can see that all 3 items has been shipped/Delivered from our side. 

Customer history: 1 ITEMS OUT OF 3 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 

The missing item is 162056745 - - Juniors Peyton Side Bassinet the cost of the item is AED:349.00. 

Kindly assist. 

Regards, 
Nikhil.