Subject: Re: Arabic Language Test - Abdulsaboor Jawid
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: HR <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Deeksha Dadu <[email-masked]>, saurabh <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 6 May 2020 14:49:48 -0700 (MST)

Hi Harpreet, 

The candidate is native level and i evaluate the test 8.5 out of 10. 

Regards, 
Fauzan 

From: "HR" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "saurabh" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, 6 May, 2020 16:12:19 
Subject: Arabic Language Test - Abdulsaboor Jawid 

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

	
	
			Foreign Language Screening Test 
		Name 	Abdulsaboor Jawid / (+91) 9560793758 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	This is situation handling in which first i am going to apologize on behalf of pizza hut and explane him about the condition what happen during that time if customers is ok with it will be good otherwise i will offer free pizza as a recover of complaint and inform my senior for further record . 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	Hello , I'm Abdulsaboor jawid . 
I was born in Saudi Arabia, I'm from Afghanistan. 
I've done my 12th from since now I'm pursuing BCA at chandigarh university it's my last semester. 
I'd love to learn new things interact with new people and learn new cultures. 
I do speak English,Arabic,Hindi,& Pharsi . 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	Good- جيد 
Great-عظيم 
الفرق بين الكلمتين كما هو واضح من المعنى . 
نأخذ مثال 
هذا عمل جيد ، هنا تدل انك قمت بالعمل بمستوى متقبل 

هذا عظيم ، بالطبع لقد قمت بالعمل بمستوى فوق الجيد . 
الكلمتين في الاعلى لديها معنى ايجابي . 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	١- انا لدي القدرة على التعامل والتفاهم مع العملاء . 
٢- العمل تحت ظروف صعبة 
٣- سهولة ايصال المعلومة وحل المشكلة 
٤- احب العمل الجماعي 
٥- لقد عملت من قبل في بعض المحافل ولدي اسلوب تفاهم وتعامل مع مختلف العملاء من دول مختلفة . 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	اهلا وسهلا ، اليوم راح احكيلكم عن رحلتي الى مدينة كشمير في عام ٢٠١٧ 
كانت واحدة من اجمل واروع الرحلات التي قضيتها ، ذهبت من مدينة تشانديجار الى كشمير عن طريق الباص لقد استمتعت بالطريق ، حينما وصلت الى سري ناغار اتصلت بصديقي نزير احمد كان بإنتظاري هناك ، اخذت قسطا من الراحة في اليوم الاول ثم ذهبت الى عدة حدائق ومنتزهات ، احببت الطبيعة والمناظر الخلابة في كشمير وبالطبع انه كان فصل الشتاء والهواء ابارد العليل . 
اليوم الثاني ذهبنا الى الريف تناولنا الغداء والتقطنا بعض الصور ، بعد مرور اربعة ايام قررت الرجوع الى دلهي . 
وانتهت رحلتي القصيرة التي استكشفت الكثير فيها عن مدينة كشمير كما زرت بعض المعالم والمساجد . 
شكرا لإستماعكم