Subject: missing item #6481039548
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Sagaya Suresh Kumar <[email-masked]>, [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Shadab Ahamad <[email-masked]>, Shakeeb Arsalan <[email-masked]>, [email-masked]
Date: Wed, 6 May 2020 14:36:27 -0700 (MST)

Hi Team, 

With reference to order # 6481039548 
Tracking: S000874850250 
Order Date : Apr 13, 2020 

As per hybris the order is delivered on 25/04/2020 , But customer reporting that he has not received one item. 62030113 - - Juniors Lucas Seamless Swing ( SAR579.00 ) 
Kindly check and help us in this case. 

Regards, 
Fauzan 

From: "Shadab Ahamad" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, 6 May, 2020 15:28:51 
Subject: missing item 

Hi Team, 

Problem Statement: Missing items 
Order Date : Apr 13, 2020 
Order ID: 6481039548 
Tracking ID: S000874850250 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 4 items but as per the customer she has only received 3 items, Under the consignment details we can see that all 4 items has been Delivered from our side. 

The missing item is 162030113 - - Juniors Lucas Seamless Swing (quantity 1) 

Regards, 
Shadab