Subject: Re: Missing item// 6471971458
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Algaili Ahmed <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Wed, 6 May 2020 14:15:07 -0700 (MST)

Hi Algaili, 

Kindly check once again with customer as per Aramex web site the second box has been delivered on 04 May. 
Regards, 
Fauzan 

From: "Algaili Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Thursday, 30 April, 2020 14:31:26 
Subject: Missing item// 6471971458 

Hi Team, 

Kindly check with relevant team for the missing item# 6471971458 in the below issue. 

Hi Team, 
Problem Statement: (Missing items) 

Order Date : ​23-Mar-2020 
Order ID: 6471971458 
Tracking ID: 45757675585 
Assistance Required: Need missing item 
Issue Description: The customer placed order for 5 items but as per the customer he/she has only received 4 items, Under the consignment details we can see that all 5 items has been shipped/Delivered from our side. 
The customer history: 1 ITEMS OUT OF 5 IS MISSING, CUSTOMER WANTS THE SAME ASAP. THE CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 
The missing item is 162037462 - - Juniors Coral Rocker with Canopy the cost of the item is SAR 199.00 

Regards, 
Algaily