Subject: Missing items #45757007553
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, [email-masked], escalations dxbteam <[email-masked]>
Date: Wed, 6 May 2020 14:08:11 -0700 (MST)

Hi Team, 

With reference to tracking ID: 45757007553 
Order: 6471196329 

as per customer he has not received the all items can you please check and arrange a delivery for the remain item asap. 
Thank you for your help. 

Regards, 
Fauzan 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, 6 May, 2020 11:24:57 
Subject: Missing items) 

Hi Team, 

Problem Statement: (Missing items) 

Order Date : 20/03/2020 

Order ID: 6471196329 
Tracking ID: 45757007553 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 6 items but as per the customer he/she has only received 5 items, Under the consignment details we can see that all 6 items has been shipped/Delivered from our side. 

Customer history: 1 ITEMS OUT OF 6 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 

The missing item is 161828538 - - Giggles Printed 3-Piece Bedding SAR 239.00 
Kindly assist us to resolve the case. 

Regards 
Shafeeque