Subject: Re: Arabic Language Test - عبدالعزيز احمد يوسف
From: HR Livesalesman <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: saurabh <[email-masked]>, Urvika Chaudhary <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Mon, 7 Oct 2019 04:05:23 -0700 (MST)

This applicant's name is Abdullaziz. 

@Fauzan Please evaluate. 

Regards, 
Ayushi Verma 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "عبدالعزيز احمد يوسف" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Sankarshan Rajan" <[email-masked]>, "Deeksha Dadu" <[email-masked]> 
Sent: Monday, 7 October, 2019 16:29:57 
Subject: Arabic Language Test - عبدالعزيز احمد يوسف 

		Foreign Language Screening Test 	Name 	عبدالعزيز احمد يوسف 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	i will do my best to handle the situation and resolve the problem without conflict.I will talk to customer and try to keep him cam until his order will finally reach him. from next time i will not do any mistake that makes the customer angry and offended. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	Graduated high school in Bagdad - 2012 Have got a school certificate. 
I took english language courses once i came to India. Arabic is my native language. 
I studied it at school too. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	عندما تكون في الشغل وتفعل شيئا جيدا الزبون سوف يفرح ويقول لك انه عمل جيدا وعندما تفعل المستحيل وتكمل عملك با اقل من الوقت سوف ينصفك ويقول لك انه عمل رائع يا هدا شكرا جزيلا لك وانا سوف اخبر الجميع با انك شخصا ماهر 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	صدقي والتزامي لتقديم التميز هذا علمني ادراكا بالغ الاهمية ان كل خدمة هي انعكاس لروئية الشركة ورسالتها شغفي دائما هو تقديم خدمة لاتضاهي للعملاء مع الالتزام بمادئ الشركة انا دائما ما اهدف الى تخصيص تفاعلي مع العملاء للحفاض على علاقات جديدة وانشائها 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	لقد قمت بزيارة عدة محافضات في الهند منها منالي كوة سيكيم ريشكيش انا ذهبت الى هناك 
لاارى المناضر الجميله ولكي ارى السواحل في كوة كانت جميله جدا ومنها المعابد والشلالات والانهار والطبيعة الخلابة التي موجودة في شمال الهند والرغبه في السفر مع الاصدقاء