Subject: Fwd: Arabic Language Test - Abdelmoneim Ahmed
From: HR Livesalesman <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Mon, 7 Oct 2019 03:58:26 -0700 (MST)

Please evaluate. 

Regards, 
Ayushi Verma 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "Abdelmoneim Ahmed" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Sankarshan Rajan" <[email-masked]>, "Deeksha Dadu" <[email-masked]> 
Sent: Monday, 7 October, 2019 16:27:28 
Subject: Arabic Language Test - Abdelmoneim Ahmed 

		Foreign Language Screening Test 	Name 	Abdelmoneim Ahmed 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	I will Apologize to him for the mistake. And I will tell him that it won't happen again. And I will try to deliver his order as soon as possible with over so that we won't lose him as a customer . 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I'm Abdelmoneim and I'm a sudanese I born in 29 of October 1998 . I studied till hagschool. I moved to India I 2015 science then I have bee. Living in New Delhi 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	تكون القدمة الجيدة تكون عندما يتم حل مشكة العملاء باسرع وقت 

وتكون القدمة عظيمة اذا بدنأ المتابعه مع العملاء حتى بعد حل المشكلة 

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	
لاني سوداني واللغة العربية هي لغتي آلام 

لاني اجيد التعامل مع العملاء بكل احترا 

ولاني اجيد فن التعامل مع الأخرين 

ولاني استطيع العمل تحت الضغط 

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	منذ مترة ليست بطويله كانت رحلتي الي مدينة شملا تقع في شمال الهند على جبال الهمالاياء. شملا هي عاصمة لاية هيماتشال برديش. كانت رحلتي الي شملا في وسط ابريل 2018. شملا هي من أجمل المدن التي زرتها في الهند لانها تتميز ببرودة الجو ويمكنك مشاهدة الثلولج في المرتفعات حولك بالاضافة للشلالات والمناظر الطبيعية. ومن الفعليات في شملا هي ركوب القطار الجبلي وركوب الخيل ...الخ