Subject: New Reply Received - My Account
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 07 Oct 2019 06:25:23 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  My Account  Ticket comment <div id="yiv0942278590">
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<img id="ymail_attachmentId37550" class="inline-image-global inlined-image-cid-cf220d90-6b68-4e53-85c3-f4ae4e88e675" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA1Mjc4MDQ3NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.outIAyZNPycyToekSMyJz9Gkd-L5W4vvmFBrbq5RaN4" style="width:100%;max-width:800px"><br>
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<img id="ymail_attachmentId37551" class="inline-image-global inlined-image-cid-3abad1a9-cf6b-4fde-8c5f-d9de9308e686" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA1Mjc4MDQ3NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.aB8CAfTpFd8Pl4jP_ia9I95l4KStiENNxVCD1hn9Ik4" style="width:100%;max-width:800px"><br>
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<br><br>Problem still exist. Help me in that i am not able to do anutging of all apps<br><br><div dir="ltr" id="yiv0942278590AppleMailSignature">Sent from my iPhone</div>
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<div>On Sep 18, 2019, at 7:52 AM, Centrepoint &lt;<a rel="noreferrer" target="_blank" href="mailto:[email-masked]">[email-masked]</a>&gt; wrote:<br><br>
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<div dir="ltr"><div dir="ltr">Hi Muhammad,<br><br>
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<div dir="ltr"><div dir="ltr">Thank you for reaching out to us, apologies for the delay in response.<br><br>We are really sorry to hear that you are not able to place your order due to an error on the website/app. We can completely understand how disappointing something like this can be. This may happen due to a number of issues with the app or website however we have seen this getting fixed with some simple steps.<br><br>You can simply clear your app or browser's cache or app data and uninstall the app. You can then re-install the app with the latest version and the issue should be fixed. If you still face the same error, please take a screenshot of the error page and attach it with the email you send us and we will ensure this gets fixed at the earliest.<br><br>Thank you for all the patience and understanding, apologies for the inconvenience. Please reach out to us for any further assistance.<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/160615