Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 06 Oct 2019 14:02:47 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Giftcard unable to redeem           01:58 PM, 05th Oct                   User                    message: unable to connect to service provider           01:58 PM, 05th Oct                   User                    plese try again           01:58 PM, 05th Oct                   User                    after 5 tries, message appears...you have exceeded the limit           01:58 PM, 05th Oct                 Fauzan                   Hi, Thank you for contacting us. How may I help you?           05:50 PM, 06th Oct                 Fauzan                   We really apologise for all the inconvenience caused and would request you to please delete the app and reinstall it           05:54 PM, 06th Oct                 Fauzan                   and if the issue remain not solves please share the screenshot with us           05:55 PM, 06th 
 Oct                 Fauzan                   Is there anything else I can help you with?           05:58 PM, 06th Oct                 Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           06:00 PM, 06th Oct                 Fauzan                   Sorry I did not receive any response from you.

I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           06:02 PM, 06th Oct                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/186454