Subject: Ticket Assigned - Feedback or suggestions
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 05 Oct 2019 09:17:55 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Feedback or suggestions Really poor service in terms of store alteration updates. 

I am calling toll free number from yesterday, i want updates on my alteration, 

First call center do not have direct access with store and they cannot give me updates, 

So they gave me landline number of IBN mall branch where from yesterday i am trying but no one is picking call, 

I called today again in call center and they gave me emirates mall store landline number and assure they will transfer my call to IBN branch, but there also no one is picking call. 

while giving for alteration i told that lady to update me as i want that jeans by today evening but no updates from her end as well. 

kindly advise what one should do in this case? as i m staying far and i cannot go personally to check https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/181796