Subject: New Reply Received - Re: ﻿Your return has been processed
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Sat, 05 Oct 2019 01:59:35 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Re: Your return has been processed   Ticket comment <div>Dear sir,</div>
<div>As suggested by u I waited for my statement,but sorry to inform u that the amount has not be credited so far.</div>
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<div>From: Shoemart &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, September 23, 2019 9:32 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#166581] - Re: Your return has been processed
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<div dir="ltr">Hi Beena,<br>
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Thank you for reaching out to us.<br>
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We are really sorry to hear you have still not received your refund amount in your account however as advised previously, the refund for AED 149 has been successfully processed from our end to your Credit/Debit card on 28/08/19.<br>
We have seen sometimes the amount does not reflect in your card until the next statement is generated. Please wait for some time and check with your bank in the next statement as the refund should be there in your account.<br>
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If you still are not able to see the refund in your card, please get back to us and provide us with a bank statement for the account which was used to pay for the order.<br>
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Thank you for the patience and understanding. Please reach out to us for any further assistance.<br>
<br>
Your Friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/166581