Subject: Fwd: Arabic Language Test - Nayyere Azam
From: HR Livesalesman <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 4 Oct 2019 05:21:43 -0700 (MST)

Please evaluate. 

Regards, 
Ayushi Verma 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "Nayyere Azam" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Sankarshan Rajan" <[email-masked]>, "Deeksha Dadu" <[email-masked]> 
Sent: Friday, 4 October, 2019 17:46:25 
Subject: Arabic Language Test - Nayyere Azam 

		Foreign Language Screening Test 	Name 	Nayyere Azam 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	I will quick respones him and bring out the Pizza where it was sent by a mistake or prescribe again to prepare Pizza and send to the correct address with paying sorry to the customer by which he waited along time for his Pizza. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My name is Nayyere Azam. I belong to U.P. I have completed my graduation and post graduation in Arabic language from K.M.C. .U.A.F. University Lucknow in 2017 and 2019 respective years. My father is farmer and my mother is a housewife, I have 2 sisters, they are student in a college. If I describe about my experience so I have worked on an independet project work with 2 foreign students on soft skills like speaking and writing, I have also participated several paper presentation in Arabic language and I was called to present vote of the thanks to the guests on fresher party and farewell party. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	Any person is working and trying to achieve any goal or aim like he is looking for a job that is good thing and good job, we say to him but when he achieved his goal then we say to him great yarr you got your achievement. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	اعمل بالاصطلاحات الشركية من الزبائن و يتمتع الزبائن بالاستجابة عن اسئلتهم و سوف افهم اولا مسئلتهم وبعد سوف اكتمل وعندما ظهرت المشكلة سوف ارجع المدير واسال حلها 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	مدينة دلهي هي عاصمة الهند و سافرت اليها مرات و اعجبت اسواقها ومعارضها ويسكن فيها اصدقائي الصغار والكبار ولديها العمارات التاريخية مثل القلعة الحمراء والمسجد الجامع وغيرها يزور الناس اليها مرات كما زرت مرات ايضا مع اصدقائي ورفقائي الدرس قبل خمس سنوات تقريبا واستمتعنا بمشاهدتها وتعهدنا ان نزورها معا بعد عام او عامين وكنا مسرورا بزيارة الجامع المسجد والستمتعنا باطعمها الشهية وسوقها مينا بازار واشترينا مئات من الاشياء و رجعنا بعد زيارة القلعة الحمراء والحديقة الحيوانانات ايضا