Subject: Re: Arabic Language Test - Zainul Abdeen
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: HR <[email-masked]>
Date: Fri, 4 Oct 2019 04:20:06 -0700 (MST)

Hi Ayushi, 

Rating the candidate 2 out of 10 
incoherent text. 

Regards, 

From: "HR" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, 4 October, 2019 16:38:46 
Subject: Fwd: Arabic Language Test - Zainul Abdeen 

Please evaluate. 

Regards, 
Ayushi Verma 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "Zainul Abdeen" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Sankarshan Rajan" <[email-masked]>, "Deeksha Dadu" <[email-masked]> 
Sent: Friday, 4 October, 2019 16:20:12 
Subject: Arabic Language Test - Zainul Abdeen 

		Foreign Language Screening Test 	Name 	Zainul Abdeen 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Firstly, I would say to him for this mistake and as pizaa hut policy i will back his money 
again,I will confirm the order and send delivery boy at right location after sending his order at right place i warn delivery boy to check the location correctly and make him understand about the mistake and also call that person while saying sorry and welcome again. i think that&amp;#039;s would be enough from me 
, 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I&amp;#039;m 21 years old I am from shaheen bagh New Delhi ,I have done my high school from up madarsa board in 2016 and intermediate from up madarsa board in 2018 as well as i have done a course of English speaking language, and there are six members in my family my parents and we are four brothers only my hobbies are reading and listening music that&amp;#039;s enough thank you 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	الخدمة العظىمة الذى ىجب بحسن السلوك و فى لحظةكرىمة 
وخدمة الطىية ىجب بحسن السلوك ولكن ﻻفى لحظة كرىمة 
الخدمة العظىمة ىسهل المشكلة بالكلىة هذه اختلاف بين خدمة العظىمة و خدمة الطىبة 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	لان علمت الذي ترىد 
1 التوجه 
2 التكلم 
3 التوكل 
4 الفعل بافراد المختلفه 
5 افهام المشكلة بالرجال 

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	سفرت لدهلى , جئت دهلى اوﻻ رائت جامع مسجد و اندىا غىت اخدت التصاوىر باالجوال كثيرا و 
سفرت للعل قلع و نظرت منظر البهيج و لعل قلع صنع بحجر الحمراء و دهلي شهر جميل و دهلى كىبتل للهندو فى هداالمدينة ميترو سهولة للعوام , سفرت بالميترو كل يوم الذي سهل جدا لى لسفر هذاالمدينة