Subject: Ticket Assigned - Conversation with Anonymous
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 03 Oct 2019 12:04:00 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Anonymous Anonymous                    MY SHUKRAN   CARD NUMBER ADDED  IN IT           05:21 PM, 02nd Oct                   Anonymous                    your current order ID is 6446503101  plz  check my order  update   dispacth or not           05:21 PM, 02nd Oct                   Anonymous                    kindly add my  shukran card number in it  1700 0001  7263  2553           05:21 PM, 02nd Oct                   Anonymous                    hi           01:58 PM, 03rd Oct                   Anonymous                    waiting your reply           01:58 PM, 03rd Oct                   Anonymous                    kindly  give me  detail of  my order           01:58 PM, 03rd Oct                   Anonymous                    its placed  or not???           01:58 PM, 03rd Oct                   Anonymous                    becoz  amount  deduct  from my  account           01:59 PM, 03rd Oct                   Anonymous                    your current order ID is 6446503101           02:00 PM, 03rd Oct                 Fauzan                   مرحبا معك فوزان يسرني أن أساعدك.           03:36 PM, 03rd Oct                 Fauzan                   Hi, Thank you for contacting us. i'm Fauzan . i will be happy to help you.           03:37 PM, 03rd Oct                 Fauzan                   May I request you to please stay on-hold while I retrieve the information.           03:37 PM, 03rd Oct                 Fauzan                   sorry for the inconvenience that we caused           03:39 PM, 03rd Oct                 Fauzan                   We would like to inform you that your payment for the order #6446503101 was not successful           03:40 PM, 03rd Oct                 Fauzan                   the payment was not authorised by the bank           03:40 PM, 03rd Oct                 Fauzan                   Please note when the transaction is not authorized, we are unable to capture the amount and the transaction amount is blocked by the card issuing bank which is then reversed back to your account.           03:40 PM, 03rd Oct                 Fauzan                   Is there anything else I can help you with?           03:41 PM, 03rd Oct                 Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           03:52 PM, 03rd Oct                 Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:56 PM, 03rd Oct                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/182179