Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 03 Oct 2019 11:07:26 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hello           04:38 PM, 02nd Oct                   User                    i have ordered from centerpoint with order number: SOR002671255           04:41 PM, 02nd Oct                   User                    then i received a message from the shipment company to arrange the delivery address, with Shipa delivery conpany, and i found that they will charge me with 12 delivery fees, however the order from centerpoint should be with free delivery           04:43 PM, 02nd Oct                   User                    i want to check if the delivery company asked me to pay this fee. what to do?           04:44 PM, 02nd Oct                 Fauzan                   Hi, Thank you for contacting us. i'm Fauzan . i will be happy to help you.           02:46 PM, 03rd Oct                 Fauzan                   Can you please share your
  order number or registered email address.           02:57 PM, 03rd Oct                 Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           03:05 PM, 03rd Oct                 Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:07 PM, 03rd Oct                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/182060