Subject: Ticket Assigned - Conversation with Anonymous
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Thu, 03 Oct 2019 11:04:27 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Anonymous Anonymous                    Hello i made a return in September 10 and didn’t get the refund yet           04:33 PM, 02nd Oct                   Anonymous                    The order number is 9754396587           04:34 PM, 02nd Oct                   Anonymous                    I also closed my bank account           04:34 PM, 02nd Oct                   Anonymous                    So if the refund will be on the card it won’t work           04:34 PM, 02nd Oct                   Anonymous                    Hello           05:41 PM, 02nd Oct                   Anonymous                    Hiii           06:07 PM, 02nd Oct                 Fauzan                   Hi, Thank you for contacting us. i'm Fauzan . i will be happy to help you.           02:27 PM, 03rd Oct                 Fauzan                   May I request you to please stay on-hold while I retrieve the information.           02:31 PM, 03rd Oct                 Fauzan                   the matter has  escalated to the concerned team and we will contact to you by email as soon as possible           02:36 PM, 03rd Oct                 Fauzan                   Is there anything else I can help you with?           02:36 PM, 03rd Oct                 Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           02:56 PM, 03rd Oct                 Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:04 PM, 03rd Oct                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/182051