Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 03 Oct 2019 07:04:41 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I want to know the status of order no 9756467833           02:15 PM, 02nd Oct                   User                    Awaiting for your reply           02:27 PM, 02nd Oct                 Fauzan                   Hi, Thank you for contacting us. i'm Fauzan . i will be happy to help you.           10:57 AM, 03rd Oct                 Fauzan                   your order is ready for collection           10:57 AM, 03rd Oct                 Fauzan                   Kindly make sure to have your national ID or Passport, during the pickup.

Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           10:58 AM, 03rd Oct                 Fauzan                   Is there anything else I can help you with?           10:58 AM, 03rd Oct                 Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           11:01 AM, 03rd Oct                 Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:03 AM, 03rd Oct                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/181604