Subject: Refund
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Date: Wed, 2 Oct 2019 04:53:55 -0700 (MST)

Hi Seeta, 

The customer is chasing for refund and according to hybris the refund has been already initiated from our side on 3/13/19 2:29 PM. Cutsomer also provided the bank statement. 

He is also claiming that he had a word with customer service and they informed him that he can collect the refund as a cash from the store and they will call him for the details. 

ORDER NUMBER : 6616551371 

Regards, 
Fauzan