Subject: Ticket Assigned - Conversation with zainab
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 02 Oct 2019 10:19:12 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with zainab zainab                    hey           08:05 PM, 01st Oct                   zainab                    there’s a clutch in the app i can’t get in my profile           08:06 PM, 01st Oct                 Fauzan                   Hi, Thank you for contacting us. i'm Fauzan . i will be happy to help you.           02:09 PM, 02nd Oct                 Fauzan                   We are really sorry to hear that you are not able to place your order due to an error on the website/app. We can completely understand how disappointing something like this can be. This may happen due to a number of issues with the app or website however we have seen this getting fixed with some simple steps.  

You can simply clear your app or browser's cache or app data and uninstall the app. You can then re-install the app with the latest version and the issue should be fixed. If you still face the same error, please take a screenshot of the error page and attach it with the email you send us and we will ensure this gets fixed at the earliest.           02:14 PM, 02nd Oct                 Fauzan                   Is there anything else I can help you with?           02:14 PM, 02nd Oct                 Fauzan                   Sorry I did not receive any response from you.

I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           02:18 PM, 02nd Oct                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/180234