Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 02 Oct 2019 08:03:15 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           06:09 PM, 01st Oct                   User                    Sorry           06:09 PM, 01st Oct                   User                    R u there           06:10 PM, 01st Oct                 Ahmad                   Hi, Thank you for contacting us. How may I help you?           06:12 PM, 01st Oct                 Ahmad                   kindly provide your order number so we will be able to assist you           06:13 PM, 01st Oct                   User                    Wait           06:15 PM, 01st Oct                   User                    6444885849           06:17 PM, 01st Oct                   User                    R u there           06:40 PM, 01st Oct                 Fauzan                   Hi, Thank you for contacting us. i'm Fauzan . i will be happy to help you           11:53 AM, 02nd Oct       
           Fauzan                   May I request you to please stay on-hold while I retrieve the information.           11:53 AM, 02nd Oct                 Fauzan                   For your order# 6444885849, we can see that you have already got the item returned at the store now and the refund has also been processed from our end on 23 Sep. 19           11:55 AM, 02nd Oct                 Fauzan                   The refund is in progress and may take an additional 2-15 business days as per the banking norms.           11:55 AM, 02nd Oct                 Fauzan                   Is there anything else I can help you with?           11:55 AM, 02nd Oct                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/179994