Subject: Fwd: Canned Responses - Arabic
From: Urvika Chaudhary <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 29 Sep 2019 21:12:46 -0700 (MST)

Urvika Chaudhary 
Training Manager 

Live Salesman 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "mohmoud elsayed" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]> 
Cc: "Jessie Caparas" <[email-masked]>, "saurabh" <[email-masked]>, "Mustehsan Siddiqui" <[email-masked]> 
Sent: Sunday, 29 September, 2019 11:07:25 
Subject: RE: Canned Responses - Arabic 

Hi [ mailto:[email-masked] | 
@Urvika Chaudhary ] , 

Based on frequent Arabic customer’s emails, I did add more canned response, as attached, please review it with Arabic agent and ask me if you still want to add more . 

Mahmoud 

From: Mustehsan Siddiqui <[email-masked]> 
Sent: Saturday, September 28, 2019 11:31 PM 
To: Saurabh Dadu <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; Urvika Chaudhary <[email-masked]> 
Cc: Jessie Caparas <[email-masked]> 
Subject: Re: Canned Responses - Arabic 

HI [ mailto:[email-masked] | 
@Mahmoud Emadeldin Mahmoud Elsayed ] , 

Please review the Arabic response in FD & update the changes required. 

[ mailto:[email-masked] | @Urvika Chaudhary ] – In case LMG has missed on anything, make sure to remind us for prompt closure. 

Regards, 

Mustehsan 

From: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Date: Thursday, September 26, 2019 at 11:04 PM 
To: Mustehsan Siddiqui < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >, Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Canned Responses - Arabic 

External email sender, please take precaution. 

Dear Mustehsan, 

I've been told by AR agents that they don't have all the Arabic canned responses updated in FD. I've been told that Urvika sent those to your team long time back, and its pending. 

Please assist, as its: 

    1. Its taking longer for agents to free type 
    2. When they send free type - they sometimes do not give complete information creating further problems. 

Saurabh Dadu 

LiveSalesman 

India: +91 120 4332621 x 17 

US: 1 240 949 2437 

Cell: +91 9810175203 
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