Subject: Issue with my credit
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 28 Sep 2019 06:42:23 -0700 (MST)

Hi Team, 

With the reference email address [email-masked] customer's most of the orders was placed for zero value as he is using his credits to place the orders. But it's kinda strange still he is having 2240.919 credits in his account. 

6443398828 on this order he return some item from his order but the money is not credited to his My Credit account. 

Could you please check this customer as it's seems suspicious. 

Thanks & Regards, 
Seeta Kunwar 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Saturday, 28 September, 2019 17:07:01 
Subject: issue 

Hi Seeta, 

Please check the costumer orders and my credit balance 

Customer ID: [email-masked] 

Ticket: 150289 

Regards, 
Fauzan