Subject: Refund blocked.
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 25 Sep 2019 06:20:02 -0700 (MST)

Hi Team, 

With reference order number : 6444092617, Customer raised a return request and we have also initiated the refund under RMA 22541606 from our side. However customer is claiming that his bank is informing him that the refund amount of 59 SAR has been blocked from our side. 

Kindly check this concern on priority basis and provide us the resolution. 

Thanks & Regards, 
Seeta Kunwar