Subject: Re: Arabic Language Test - jabir braya
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Urvika Chaudhary <[email-masked]>
Date: Mon, 23 Sep 2019 23:04:08 -0700 (MST)

Hi, 

Rating 8 from 10 

From: "Urvika Chaudhary" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, 24 September, 2019 11:24:36 
Subject: Fwd: Arabic Language Test - jabir braya 

please evaluate 

Urvika Chaudhary 
Training Manager 

Live Salesman 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "CHANDAN Kumar" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Sankarshan Rajan" <[email-masked]>, "deeksha" <[email-masked]> 
Sent: Monday, September 23, 2019 6:42:05 PM 
Subject: Arabic Language Test - jabir braya 

		Foreign Language Screening Test 	Name 	jabir braya 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	in these kind of setuation 
yes thank you for waiting 
we are sorry for order delay 
dont worry you get the best person on the line to help you . am about to fix your issu 
regarding some mistake in the adress you could not recived you order 
could you remind me with you adress again please 
so what you saying is A 72 noida sector 2 right 
is there is any land mark nearby 
okay your order is well be on the way 
it well be a free delivery order 
sorry again and thank you for calling pizza hut 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	first and formost iam ahard working loyal and enthusiastic person who understand how important work is for my over all happiness i take my work seriuosly & always looking to improve my skills and qualification so i can work to highst stnderds possible in my role 
totally committed twards organistional goals 
i have excellent communication skills and fully understand how impoertant its to deliver outstanding customers care after all without customer satisfaction there well be no bussiness. 
having studied the job spicification i fully beleive that i can perforum the role to a high standerd and would very much appirciated the oppertunity to work in your form 
if am successful today i can assure you that i bring a great deal of experience & loyalty and positivties to your firm i can be supportive and learning from the any mistake during the tasks so that can be improved next time , 

thank and regards 
jabir braya 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	خدمة العملاء اوخدمات المشتركين الجيدة 
تحتاج الي فريق عمل متمرس متعاون وسرعة في الاداء واسلوب جيد في التعامل 
توفير الحلول الجذرية بالاضافة الي ارضاء وتلبية حاجة الزبون مغ 
ضمان امن المعلومات الشخصية واجراءات الخصوصية وامكانية الوصول طوال الوقت 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	* شخص عملي منضبط منظم 
*متجدث جيد للغة الانجليزية والعربية 
*اجيد استعمال الحاسوب وتطبيقاتة 
*مطلع علي ادارة الاعمال والمحاسبة 
*سريع التعلم واجيد العمل الجماعي 
*مثابر ومتطلع اعمل تحت كل الظروف الممكنة 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	نيودلهي الهند 
تقع في الجانب الشمالي من الهند 
تتحدمع مدينتا هاريانا و اتر براديش 
تعتبر العاصمة الادارية للهند 
وتحتوي علي العديد من الاماكن والمباني التاريخية ذات الطابع المعماري المتنوع المتداخل 
كتاج محل جامع مسجد وبوابة الهند وعدة من الاماكن الاثرية الاخري ذات الطراز المعماري الغريب والعديد من دور العبادة المتنوعة والمختلفة والتماثيل الضخمة 

اشتهرت نيودلهي ايضا بالماكولات التقيدليةالمختلفة التي تميزها عن غيرها من المدن الاخري والتي تتميز يانواع اخري من الاكل 

هنالك عدة اودية وانهار وهضاب وبحيرات تتخلل المدينة 
وعدة جبال . 

تسقبل الالاف الاجانب سنويا من مختلف بلدان العالم 
سياح وطلاب ومرضي 

وهنالك العديد من الجامعات والمعاهد والمراكز الطبية المتخصصة 

جابر برابا