Subject: Ticket Assigned - Feedback or suggestions
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 23 Sep 2019 06:21:40 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Feedback or suggestions Greetings,
We have visited Max outlet in Marina mall, Abu Dhabi last Thursday, and we found the cashier a lady  rude. It is very disappointing to encounter such unhappy incidents in a well known brand. 
Two months ago, something similar happened, not sure if this is the same person, and even though we thought of writing a feedback, we let it go.
But, we hope you understand its very unpleasant to face this from your customer service employee, when we expect them to be welcoming.

We are writing this as we hope not  to face this kind of attitude again in this outlet.

Thank you https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/166707