Subject: New Reply Received - Re: We’ve received your online return request.
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Wed, 18 Sep 2019 05:43:15 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Re: We’ve received your online return request.  Ticket comment <div><div dir="auto">Dear team</div></div>
<div dir="auto"><br></div>
<div dir="auto">I havent got any call for the pick up, can i go to any nearest shoe mart branch for the exchange of same with other brands under the same proces</div>
<div dir="auto"><br></div>
<div dir="auto">Thanks</div>
<div dir="auto">Prajeesh</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Sep 18, 2019 at 9:07 AM Shoemart &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi prajeesh,<br><br>Thank you for reaching out to us and apologies for the delay in response.</div>
<div><br></div>
<div dir="ltr">Yes you can return the item without the tag If the product on it original condition, and don't forget to check the returns policy first to see which products we don't take back. You have within 14 days to do a return and a refund.</div>
<div dir="ltr"><br></div>
<div dir="ltr">n case there are any other queries or concerns, please reach out to us anytime.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Your Friends,<br>The Support Team<br>
</div>
</div></div>

	

</div></blockquote>-- <br><div dir="ltr" class="gmail_signature">Regards<br><br>Prajeesh Prakash </div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/160521