Subject: New Reply Received - Re: Your products are on the way
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 16 Sep 2019 05:50:05 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div>Dear Team, what is the status of this items? If you will not be able to change the delivery address then deliver to the first address. Its been 3 days today and we did not receive any update the customer is keep on asking.</div>
<div><br></div>
<div>Regards, </div>
<div>Philline<br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sunday, September 15, 2019, 3:23 PM, Splash &lt;[email-masked]&gt; wrote:</div>
<blockquote class="iosymail">
<div id="yiv0311728287"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px;">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px;">
<div dir="ltr">
<div dir="ltr">Hi Philline,<br><br>Thank you for getting in touch with us.</div>
<div><br></div>
<div dir="ltr">We would like to inform you that we can't change the delivery address after order placed.</div>
<div dir="ltr">The order will be delivered to the same address which you have selected while placing the order.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Thank you for the understanding and cooperation. Please reach out to us for any further assistance.</div>
<div dir="ltr"><br></div>
<div dir="ltr"><br></div>
<div dir="ltr">Your Friends,</div>
<div dir="ltr">​The Support Team.<br>
</div>
</div>
<div class="yiv0311728287yqt9024095919" id="yiv0311728287yqtfd41148"><div class="yiv0311728287freshdesk_quote">
            <blockquote class="yiv0311728287freshdesk_quote">
              On
              Sat, 14 Sep at  2:12 PM
              <span class="yiv0311728287separator">,  Philline Apurado &lt;[email-masked]&gt;  wrote:
              </span><div>Dear Team,</div>
<div><br></div>
<div>Kindly ship this items in Splash Makani Mall Zahkir contact # <a dir="ltr" rel="noreferrer">0503486448</a>.<br><br><br><a rel="noreferrer" target="_blank" href="https://overview.mail.yahoo.com/?.src=iOS">Sent from Yahoo Mail for iPhone</a><br><br><div class="yiv0311728287yahoo-quoted-begin" style="font-size:15px;color:#715FFA;padding-top:15px;margin-top:0;">On Saturday, September 14, 2019, 11:00 AM, Splash Fashions &lt;[email-masked]&gt; wrote:</div>
<blockquote class="yiv0311728287iosymail">
<div id="yiv0311728287">

 

<div>
			<table align="center" width="640" cellpadding="0" cellspacing="0" border="0"><tbody>
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				<table border="0" cellpadding="0" cellspacing="0" width="100%" style="background-color:#f2f2f2;"><tbody><tr><td colspan="1" rowspan="1">
							<table align="center" border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td align="center" colspan="1" rowspan="1" style="color:#1e1e1e;font-size:12px;padding:5px 0;line-height:18px;text-align:right;">
										Order number  9755213262 has been shipped.
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			<table align="center" border=" 0" cellpadding=" 0" cellspacing=" 0" width="    93%"><tbody><tr><td align="center" colspan="1" rowspan="1">
						<table align="left" border=" 0" cellpadding=" 0" cellspacing="       0"><tbody><tr><td colspan="1" rowspan="1" style="padding:25px 0 0 5px;">
									<a rel="noreferrer" target="_blank" href="https://www.splashfashions.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en" style="display:inline-block;">
									<img style="border:0;margin:0;" alt=" Splash logo" src="https://i1.lmsin.net/website_images/ae/logos/emails/concept/logo-splash.png" width="90"></a>
</td></tr></tbody></table>
						<table align="right" border=" 0" cellpadding=" 0" cellspacing="       0"><tbody><tr><td align="right" colspan="1" rowspan="1" style="padding:0 0 10px 0;">
										<table border=" 0" cellpadding=" 0" cellspacing="           0" style="color:#202020;font-size:12px;"><tbody>
<tr><td colspan=" 2" rowspan="1" style="padding:15px 0 0 0;">Download
													our apps now</td></tr>
<tr>
<td align="right" colspan="1" rowspan="1" style="padding:5px 15px 0 0;">
												<a rel="noreferrer" target="_blank" href="https://itunes.apple.com/ae/app/id1157403562?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en">
													<img alt=" ios icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/apple_app_store.png" width=" 19"></a>
												</td>
<td align="left" colspan="1" rowspan="1" style="padding:5px 0 0 15px;">
												<a rel="noreferrer" target="_blank" href="https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en">
												  <img alt=" android icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/google_play_store.png" width=" 19"></a>
												</td>
</tr>
<tr>
<td align="right" colspan="1" rowspan="1" style="padding:2px 10px 0 0;">
												<a rel="noreferrer" target="_blank" href="https://itunes.apple.com/ae/app/id1157403562?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en" style="text-decoration:none;color:#202020;">iPhone</a>
</td>
<td align="left" colspan="1" rowspan="1" style="padding:2px 0 0 10px;">
												<a rel="noreferrer" target="_blank" href="https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en" style="text-decoration:none;color:#202020;">Android</a>
</td>
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			<table align="center" border=" 0" cellpadding=" 0" cellspacing=" 0" width="    93%"><tbody><tr><td align="center" colspan="1" rowspan="1">
						<table border=" 0" cellpadding=" 0" cellspacing="       0" width="100%"><tbody><tr><td align="left" colspan="1" rowspan="1" style="padding:0;">
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<span class="yiv0311728287navmenu">
													<a rel="noreferrer" target="_blank" href="https://www.splashfashions.com/ae/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal;">Women</a></span>
													<span class="yiv0311728287navmenu">
													<a rel="noreferrer" target="_blank" href="https://www.splashfashions.com/ae/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal;">Men</a></span>
													<span class="yiv0311728287navmenu">
													<a rel="noreferrer" target="_blank" href="https://www.splashfashions.com/ae/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal;">Offers</a></span>
													<span class="yiv0311728287navmenu">
													<a rel="noreferrer" target="_blank" href="https://www.splashfashions.com/ae/en/search?q=badge.title.en%3AClearance&amp;clr=true&amp;utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal;">Clearance</a></span>
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				<table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td colspan="1" rowspan="1">
							<table align="center" border="0" cellpadding="0" cellspacing="0" width="100%" style="max-width:90%;"><tbody><tr><td align="center" colspan="1" rowspan="1">
										<table border="0" cellpadding="0" cellspacing="0" width="100%" style="padding:0 0 0 0;"><tbody>
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<tr><td align="left" colspan="1" rowspan="1" style="line-height:28px;font-size:26px;text-align:left;font-family:Arial, Helvetica, sans-serif;color:#333333;">
															Your products have been shipped.
														</td></tr>
<tr><td colspan="1" rowspan="1" style="font-size:0;line-height:0;"></td></tr>
<tr><td align="left" colspan="1" rowspan="1" style="line-height:20px;font-size:16px;text-align:left;font-family:Arial, Helvetica, sans-serif;color:#333333;">
															Hi Philline Apurado Cambarihan, products from order number  <span style="color:#00b9e5;"><a rel="noreferrer" target="_blank" href="https://www.splashfashions.com/ae/en/my-account/order/9755213262?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_AE_en" style="color:#00b9e5;text-decoration:none;">9755213262</a></span> are being sent to you in multiple shipments so you receive them faster.
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<tr><td colspan="1" rowspan="1" style="font-size:0;line-height:0;"></td></tr>
<tr><td align="left" colspan="1" rowspan="1" style="line-height:20px;font-size:16px;text-align:left;font-family:Arial, Helvetica, sans-serif;color:#333333;">
																												The tracking number is <span style="color:#00b9e5;"><a rel="noreferrer" target="_blank" href="http://mypackage.carry.delivery/?cid=332333&amp;sid=1&amp;bc=SOR002574913?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_AE_en" style="color:#00b9e5;text-decoration:none;">SOR002574913.</a></span>
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<td align="center" colspan="1" rowspan="1" width="42%">
																<div style="margin:0;padding:0;text-align:left;font-family:Helvetica, Arial, sans-serif;font-size:14px;line-height:22px;color:#242428;">
																	Order shipping to   <br><b>Cristy  Uba</b><br>
																									                                   	 	Al Muwaiji<br>
																	 								                                   	 								                                   	 								                                   	 								                                     								                                     	Al Ain,
								                                     								                                      								                                     	United Arab Emirates
								                                     								                                     																	 								                                     									                                     		<br>
								                                     								                                     Mobile: <a rel="noreferrer" dir="ltr"></a><a dir="ltr" rel="noreferrer">+971 566432484</a>
								                                     																</div>
															</td>
<td align="center" colspan="1" rowspan="1" width="55%">
																		 								                                      																			<div style="margin:0;padding:0 0 20px 15px;text-align:left;font-family:Helvetica, Arial, sans-serif;font-size:14px;line-height:22px;color:#242428;">
																				Payment Method:  <br><b>Wangchuk Wangchuk</b><br>
																			
																																													                                       <img src="https://i1.lmsin.net/website_images/ae/emails/icons/logo-mastercard.png" style="width:100%;max-width:40px;margin:10px 20px 0 0;vertical-align:middle;">
									                                    									                                    									                                    xxxx xxxx xxxx 2777
									                                    </div>

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							                                 <div>
							                                 	<strong style="float:left;">Order Details</strong>
							                                 	<span style="float:right;">Consignment Number: 88888001137120190914</span>
						                                 	</div>
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															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0;">Item</div>
</td>
<td align="left" colspan="1" rowspan="1" width="40%" style="padding-left:15px;">
															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0;">Description</div>
</td>
<td align="right" colspan="1" rowspan="1" width="30%" style="padding-right:10px;">
															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0;">Shipped Quantity</div>
</td>
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																<table align="left" border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td colspan="1" rowspan="1">
																	     																	    <a rel="noreferrer" target="_blank" href="https://www.splashfashions.com/ae/en/p/161661354?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_AE_en" style="text-decoration:none;padding:5px;">
																		    																																								<img src="https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.ssl.cf3.rackcdn.com/3411284-DL20001-SPWIN19190619_01-150.jpg" alt="" style="height:auto;vertical-align:top;width:150px;padding:20px 0 0 0;max-width:135px;">
																		    																																																																																																																																																																																																																																																																																																															 </a>
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															</td>
<td align="left" colspan="1" rowspan="1" width="40%" style="padding:15px;">
																<span style="line-height:24px;font-size:14px;color:#3d4648;font-weight:600;">
															       <strong> SPLASH </strong>
															    </span>
															        <br>
															    															      <strong> Full Length Jeans in Skinny Fit with Pocket Detail </strong>
															    															        <br>
															     																     																	     																	         <span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300;">Color: Black</span> 
																	        	  
																	        	 <br>
																	         																		      																		         <span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300;">
																		        	     																		        	      Size: 
																		        	     																		        	     28 
																		         </span> 
												                                 <br>
												                               																	     																   															</td>
<td align="center" colspan="1" rowspan="1" style="padding:15px 10px 15px 10px;font-family:Arial, Helvetica, sans-serif;line-height:20px;font-size:18px;color:#3d4648;font-weight:600;">
														        <span style="line-height:22px;font-size:14px;color:#3d4648;">
														       		1
														        </span>
						    							    </td>
</tr></tbody></table>
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<tr><td align="center" colspan="1" rowspan="1" style="padding:0 0 15px 0;border-bottom:1px solid #eeeeee;"></td></tr>
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<td align="center" colspan="1" rowspan="1" width="28%" style="padding-bottom:10px;">
																<table align="left" border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td colspan="1" rowspan="1">
																	     																	    <a rel="noreferrer" target="_blank" href="https://www.splashfashions.com/ae/en/p/161625807?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_AE_en" style="text-decoration:none;padding:5px;">
																		    																																								<img src="https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.ssl.cf3.rackcdn.com/8601027-AISJK-SPAIS19030719_02-150.jpg" alt="" style="height:auto;vertical-align:top;width:150px;padding:20px 0 0 0;max-width:135px;">
																		    																																																																																																																																																																																																																																																																																																															 </a>
																	    </td></tr></tbody></table>
															</td>
<td align="left" colspan="1" rowspan="1" width="40%" style="padding:15px;">
																<span style="line-height:24px;font-size:14px;color:#3d4648;font-weight:600;">
															       <strong> SPLASH </strong>
															    </span>
															        <br>
															    															      <strong> Plain Blazer with Notched Lapel and Long Sleeves </strong>
															    															        <br>
															     																     																	     																	         <span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300;">Color: Black</span> 
																	        	  
																	        	 <br>
																	         																		      																		         <span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300;">
																		        	     																		        	      Size: 
																		        	     																		        	     12 
																		         </span> 
												                                 <br>
												                               																	     																   															</td>
<td align="center" colspan="1" rowspan="1" style="padding:15px 10px 15px 10px;font-family:Arial, Helvetica, sans-serif;line-height:20px;font-size:18px;color:#3d4648;font-weight:600;">
														        <span style="line-height:22px;font-size:14px;color:#3d4648;">
														       		1
														        </span>
						    							    </td>
</tr></tbody></table>
												</td></tr>
<tr><td align="center" colspan="1" rowspan="1" style="padding:0 0 15px 0;border-bottom:1px solid #eeeeee;"></td></tr>
</tbody></table>
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<table align="center" border="0" cellpadding="0" cellspacing="0" width="100%" style="max-width:90%;"><tbody>
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<tr><td align="left" colspan="1" rowspan="1" style="font-size:16px;padding-top:15px;width:90%;">The status of your other products in order number  
					<span style="color:#00b9e5;"><a rel="noreferrer" target="_blank" href="https://www.splashfashions.com/ae/en/my-account/order/9755213262?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_AE_en" style="color:#00b9e5;text-decoration:none;">9755213262</a></span>
										is as follows:
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<tr><td align="center" colspan="1" rowspan="1" style="padding:0 0 15px 0;border-bottom:1px solid #eeeeee;"></td></tr>
</tbody></table>
<table align="center" border="0" cellpadding="0" cellspacing="0" width="100%" style="font-size:14px;"><tbody><tr>
<td align="left" colspan="1" rowspan="1" width="28%" style="padding-left:15px;padding-top:15px;">
						<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0;">Item</div>
					</td>
<td align="left" colspan="1" rowspan="1" width="40%" style="padding-left:15px;padding-top:15px;">
						<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0;">Description</div>
					</td>
<td align="right" colspan="1" rowspan="1" style="padding-right:40px;padding-top:15px;">
						<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0;">Quantity</div>
					</td>
</tr></tbody></table>
			</td></tr>
<tr><td align="center" colspan="1" rowspan="1" style="padding:0 0 15px 0;border-bottom:1px solid #eeeeee;"></td></tr>
<tr></tr>
</tbody></table>

		</td></tr>
<tr><td align="center" colspan="1" rowspan="1" width="100%" style="padding:10px 0 20px 0;background:#ffffff;border-top:1px solid #eeeeee;" bgcolor="ffffff">
				<div class="yiv0311728287content"><table border=" 0" cellpadding=" 0" cellspacing=" 0" style="max-width:600px;width:100%;padding:10px 0 0 0;color:#000;"><tbody>
<tr><td colspan="1" rowspan="1" style="padding:0 0 15px 15px;font-size:15px;font-weight:700;text-align:left;color:#242428;"><span class="yiv0311728287aligntext">Need help? Get in touch</span></td></tr>
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