Subject: New Reply Received - Re: تمت معالجة عملية الإرجاع الخاصة بك
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Thu, 12 Sep 2019 03:19:34 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Re: تمت معالجة عملية الإرجاع الخاصة بك  Ticket comment <div dir="auto">Reminder 12</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: <strong class="gmail_sendername" dir="auto">Fadl Wahba</strong> <span dir="auto">&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;</span><br>Date: Tue, Sep 10, 2019, 4:22 PM<br>Subject: Fwd: تمت معالجة عملية الإرجاع الخاصة بك<br>To: Shoe Mart &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br><br><br>
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<div dir="ltr">
<div class="gmail_default" style="color:rgb(0,0,255)"><br></div>
<font color="#0000ff"><br><br></font><div dir="auto">
<font color="#0000ff">المكرمين خدمه عملاء شو مارت </font><div dir="auto"><font color="#0000ff"><br></font></div>
<div dir="auto"><font color="#0000ff">بعد التحية </font></div>
<div dir="auto"><font color="#0000ff"><br></font></div>
<div dir="auto"><font color="#0000ff">لم يصلني مبلغ الإرجاع <span class="gmail_default">358 ريال لطب استرجاع برقم </span>6442340363 <span class="gmail_default">الى رصيدي</span></font></div>
<div>
<div class="gmail_default"><font color="#0000ff">علما بانني مرسل اليكم منذ اكثر من عشره ايام والى الان لم استلم المبلغ</font></div>
<div class="gmail_default"><font color="#0000ff"><br></font></div>
<div class="gmail_default"><font color="#0000ff"><br></font></div>
<div class="gmail_default"><font color="#0000ff">وتفضلوا بقبول وافر الاحترام والتقدير</font></div>
<font color="#0000ff"><br></font>
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<font><br></font><div class="gmail_quote">
<div dir="ltr" class="gmail_attr"><font>---------- Forwarded message ---------<br>From: <strong class="gmail_sendername" dir="auto">Fadl Wahba</strong> <span dir="auto">&lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;</span><br>Date: Wed, Sep 4, 2019 at 6:51 PM<br>Subject: Re: تمت معالجة عملية الإرجاع الخاصة بك<br>To: Shoe Mart &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br></font></div>
<div class="gmail_default" style="color:rgb(0,0,255)"><font></font></div>
<font><br><br></font><div dir="auto">
<font>المكرمين خدمه عملاء شو مارت </font><div dir="auto"><font><br></font></div>
<div dir="auto"><font>بعد التحية </font></div>
<div dir="auto"><font><br></font></div>
<div dir="auto"><font>لم يصلني مبلغ الإرجاع </font></div>
<div dir="auto"><font><br></font></div>
<div dir="auto"><font>لماذا  </font></div>
<div dir="auto"><font><br></font></div>
<div dir="auto"><font>المفروض يرجع لي ٣٥٨ ريال انا التحقيق الاسترجاع المبلغ في حسابي  </font></div>
<div dir="auto"><font><br></font></div>
<div dir="auto"><font>واصلوا بقبول وافر الاحترام </font></div>
</div>
<font><br></font><div class="gmail_quote">
<div dir="ltr" class="gmail_attr"><font>On Wed, Sep 4, 2019, 10:30 AM SHOEMART &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br></font></div>
<blockquote class="gmail_quote" style="margin:0px 0.8ex;border-left:1px solid rgb(204,204,204);border-right:1px solid rgb(204,204,204);padding-left:1ex;padding-right:1ex">
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										رقم الطلب 6442340363 
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												<font><a href="https://itunes.apple.com/ae/app/id1157409312" rel="noreferrer" target="_blank">
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												<font><a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.shoemartgulf&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_SA_ar" rel="noreferrer" target="_blank">
												  <img alt=" android icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/google_play_store.png" width=" 19"></a>
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												<a href="https://itunes.apple.com/ae/app/id1157409312" style="text-decoration:none;color:#202020" rel="noreferrer" target="_blank"><font>ايفون</font></a>
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												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.shoemartgulf&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_SA_ar" style="text-decoration:none;color:#202020" rel="noreferrer" target="_blank"><font>اندرويد</font></a>
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												<td width=" 100%" style="padding:5px 0"><font><span class="m_-1929847943861986603m_-2835498073876960911m_-6097327347909869245navMenu">
													<a href="https://www.shoemartstores.com/sa/ar/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_SA_ar" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer" target="_blank">النساء</a></span>
													<span class="m_-1929847943861986603m_-2835498073876960911m_-6097327347909869245navMenu">
													<a href="https://www.shoemartstores.com/sa/ar/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_SA_ar" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer" target="_blank">الرجال</a></span>
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													<a href="https://www.shoemartstores.com/sa/ar/department/girls?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_SA_ar" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer" target="_blank">البنات</a></span>
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													<a href="https://www.shoemartstores.com/sa/ar/department/accessories?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_SA_ar" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer" target="_blank">اكسسوارات</a></span>
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													<a href="https://www.shoemartstores.com/sa/ar/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_SA_ar" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer" target="_blank">العروض</a></span>
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					                                   					                                  	تمت معالجة عملية الإرجاع الخاصة بك.
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					                               					                               						                           			مرحبًا Fadl Wahbah، يرجى ملاحظة أنه تمت معالجة عملية الإرجاع الخاصة بك <span style="color:#00b9e5"><a href="https://www.shoemartstores.com/sa/ar/my-account/order/6442340363?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_order_returned_SA_ar" style="color:#00b9e5;text-decoration:none" rel="noreferrer" target="_blank">6442340363 </a></span>.للحصول على تفاصيل حول موعد حصولك على المبلغ المسترد، يرجى الرجوع إلى
					                               		<a href="https://www.shoemartstores.com/sa/ar/faq?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_order_returned_SA_ar" style="color:#00b9e5;text-decoration:none" rel="noreferrer" target="_blank">صفحة الأسئلة الشائعة</a>.
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														تذكّر، يمكنك أيضًا إلغاء أو إرجاع مشترياتك أونلاين بكل سهولة.

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							                                  <font><strong>تفاصيل الطلب</strong>
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															        						   									 399  ريال
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="right"><font>  حقيبة سفر ترولي ناعمة باستدارة 360 درجة من آي تي  </font></td>
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300;text-align:right;direction:rtl" align="right"><font>اللون: أسود </font></td>
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300;text-align:right;direction:rtl" align="right"><font>الكمية: 1</font></td>
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																				<font><strong>399  ريال</strong>
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																				المجموع
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															            	<font><strong>0  ريال</strong>
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															            	المبلغ الكلي لعملية الإرجاع
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															            .المنتجات التي تم إلغاؤها أو إرجاعها غير مؤهلة لنقاط شكرنز
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		<td style="padding:0px 15px 15px 0px;font-weight:700;text-align:right;color:rgb(36,36,40)"><span class="m_-1929847943861986603m_-2835498073876960911m_-6097327347909869245aligntext"><font>هل تريد المساعدة؟ تواصل معنا</font></span></td>
	</tr>

	<tr>
		<td align="center">
			<font><div class="m_-1929847943861986603m_-2835498073876960911m_-6097327347909869245getintouch-block" style="max-width:285px;display:inline-block;padding:0;width:100%">
				<table align=" center" width=" 100%" style="border:1px solid #eeeeee;max-width:290px;min-height:95px;background-color:
					f9f9f9" class="m_-1929847943861986603m_-2835498073876960911m_-6097327347909869245getintouch">
					<tbody>
<tr>
						<td align="right" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="0" style="padding:13px" width="100%">
								<tbody>
									<tr>
										<td style="padding-right:20px">
											<div style="margin:0;padding:0;line-height:20px;text-align:right">
<strong>.تواصل معنا على </strong>الشبكة الاجتماعية المفضلة لديك </div>
										</td>
										<td>
										<a href="https://www.facebook.com/ShoeMartGulf" style="border:0;margin:0;padding:0;text-decoration:none" rel="noreferrer" target="_blank">
											<img alt="facebook" src="https://i1.lmsin.net/website_images/ae/emails/icons/fb.png" width=" 38"></a>
										</td>
									</tr>
								</tbody>
							</table>
						</td>
					</tr>
				</tbody>
</table>
			</div>
			<div class="m_-1929847943861986603m_-2835498073876960911m_-6097327347909869245getintouch-block" style="max-width:285px;display:inline-block;padding:0;width:100%">
				<table align=" center" width=" 100%" style="border:1px solid #eeeeee;max-width:290px;min-height:95px;background-color:
					f9f9f9" class="m_-1929847943861986603m_-2835498073876960911m_-6097327347909869245getintouch">
					<tbody>
<tr>
						<td align="right" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="
								0" style="padding:13px" width="100%">
								<tbody>
									<tr>
										<td style="padding-right:20px">
											<div style="margin:0;padding:0;line-height:20px;text-align:right;direction:rtl">
<strong>أرسل لنا بريد إلكتروني الآن</strong> وسنقوم بالرّد عليك في أقرب وقت.</div>
										</td>
										<td>
										<a href="mailto:[email-masked]?Body=Contacted" style="border:0;margin:0;padding:0;text-decoration:none" rel="noreferrer" target="_blank">
											<img alt=" mailus" src="https://i1.lmsin.net/website_images/ae/emails/icons/mail.png" width=" 38"></a>
										</td>
									</tr>
								</tbody>
							</table>
						</td>
					</tr>
				</tbody>
</table>
			</div>
		</font>
</td>
	</tr>
	<tr>
		<td align="center" width="100%">
			<font><div class="m_-1929847943861986603m_-2835498073876960911m_-6097327347909869245getintouch-block" style="max-width:285px;display:inline-block;padding:0;width:100%">
				<table align=" center" width=" 100%" style="border:1px solid #eeeeee;max-width:290px;min-height:95px;background-color:
					f9f9f9" class="m_-1929847943861986603m_-2835498073876960911m_-6097327347909869245getintouch">
					<tbody>
<tr>
						<td align="right" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="0" style="padding:13px" width="100%">
								<tbody>
									<tr>
										<td style="padding-right:20px">
											<div style="margin:0;padding:0;line-height:20px;text-align:right">
<strong style="display:inline-block">800-1111027 اتصل بنا على</strong> <br>على مدار أيام الاسبوع، 24 ساعة طوال اليوم</div>
										</td>
										<td><img alt=" call" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" width=" 38"></td>
									</tr>
								</tbody>
							</table>
						</td>
					</tr>
				</tbody>
</table>
			</div>
			<div class="m_-1929847943861986603m_-2835498073876960911m_-6097327347909869245getintouch-block" style="max-width:285px;display:inline-block;padding:0;width:100%">
				<table align=" center" width=" 100%" style="border:1px solid #eeeeee;max-width:290px;min-height:95px;background-color:
					f9f9f9" class="m_-1929847943861986603m_-2835498073876960911m_-6097327347909869245getintouch">
					<tbody>
<tr>
						<td align="right" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="0" style="padding:13px" width="100%">
								<tbody>
									<tr>
										<td style="padding-right:20px">
											<div style="margin:0;padding:0;line-height:20px;text-align:right">
<strong>ShoeMartMENA@</strong> غرّد لنا بصفحتنا على تغريد</div>
										</td>
										<td>
										<a href="https://twitter.com/ShoeMartMENA" style="border:0;margin:0;padding:0;text-decoration:none" rel="noreferrer" target="_blank">
											<img alt=" twitter" src="https://i1.lmsin.net/website_images/ae/emails/icons/twitter.png" width=" 38"></a>
										</td>
									</tr>
								</tbody>
							</table>
						</td>
					</tr>
				</tbody>
</table>
			</div>
		</font>
</td>
	</tr>
</tbody>
</table></div>

	</td>
</tr>

		<tr>
			<td class="m_-1929847943861986603m_-2835498073876960911m_-6097327347909869245two-column" style="padding:5px 0 0 0;background:#eeeeee" align="center">
<font>
				
				</font><div class="m_-1929847943861986603m_-2835498073876960911m_-6097327347909869245content"><font><div class="m_-1929847943861986603m_-2835498073876960911m_-6097327347909869245column" style="width:49%;display:inline-block">
	<table width="100%">
		<tbody>
<tr>
			<td class="m_-1929847943861986603m_-2835498073876960911m_-6097327347909869245inner" align="right">
				<table class="m_-1929847943861986603m_-2835498073876960911m_-6097327347909869245contents">
					<tbody>
<tr>
						<td align="right"><span style="color:rgb(132,132,131)">
								© 2017 ريتيل وارلد ليمتد </span></td>
						<td> </td>
					</tr>
				</tbody>
</table>
			</td>
		</tr>
	</tbody>
</table>
</div>

<div class="m_-1929847943861986603m_-2835498073876960911m_-6097327347909869245column" style="width:49%;display:inline-block">
	<table width="100%">
		<tbody>
<tr>
			<td class="m_-1929847943861986603m_-2835498073876960911m_-6097327347909869245inner" align="left">
				<table class="m_-1929847943861986603m_-2835498073876960911m_-6097327347909869245contents">
					<tbody>
<tr>
						<td style="text-align:left;width:100%" align="left">
							<span style="color:rgb(132,132,131)"> 
							<a href="https://www.shoemartstores.com/sa/ar/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_SA_ar" style="text-decoration:none;color:#848483" rel="noreferrer" target="_blank">سياسة الخصوصية</a>  |
						    <a href="https://www.shoemartstores.com/sa/ar/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_SA_ar" style="text-decoration:none;color:#848483" rel="noreferrer" target="_blank">الشروط والأحكام</a>
						</span>
						</td>
					</tr>
				</tbody>
</table>
			</td>
		</tr>
	</tbody>
</table>
</div></font></div>

		
			</td>
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	</tbody>
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</td>
</tr></tbody>
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</td>
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</tbody>
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</div>

</blockquote>
</div>
</div>
<font><br></font><div><font><br></font></div>
<font>-- <br></font><div dir="rtl" class="m_-1929847943861986603gmail_signature"><div dir="ltr"><div><div dir="ltr"><div dir="rtl"><div dir="rtl"><div style="direction:ltr">
<div dir="ltr"><font><br></font></div>
<div dir="ltr">
<div><span style="color:rgb(0,32,96)"><font><u></u></font></span></div>
<table border="0" cellspacing="0" cellpadding="0" width="0" style="width:407.95pt;border-collapse:collapse"><tbody><tr style="height:109.6pt">
<td width="219" style="width:164.2pt;padding:0in 11.25pt 0in 0in;height:109.6pt">
<div><font color="#1f497d"><b>Fadl Galal</b></font></div>
<div><font><span style="font-family:Calibri,sans-serif;color:rgb(31,73,125)">Qassim MC Supervisor</span><span style="font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u><u></u></span></font></div>
<div><font><span style="font-family:Calibri,sans-serif;color:rgb(31,73,125)">Transport Managed Services Huawei</span><span style="font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u><u></u></span></font></div>
<div><font color="#1f497d">Qassim</font></div>
<div><span style="font-family:Calibri,sans-serif;color:rgb(31,73,125)"><font> <u></u><u></u></font></span></div>
<div>
<font><u></u></font><img width="134" height="42" align="left" alt="Description: Description: Description: Company_logo"><font><u></u><span style="font-family:Calibri,sans-serif;color:rgb(31,73,125);background-image:initial;background-position:initial;background-repeat:initial"> </span><span style="font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u><u></u></span></font>
</div>
<div><font><span style="font-family:STC-Regular;color:rgb(0,112,192);background-image:initial;background-position:initial;background-repeat:initial"> </span><span style="font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u><u></u></span></font></div>
<div style="margin-bottom:10pt"><font><span style="font-family:STC-Regular;color:rgb(0,112,192);background-image:initial;background-position:initial;background-repeat:initial"> </span><span style="color:rgb(31,73,125)"><u></u><u></u></span></font></div>
</td>
<td width="11" style="width:8.35pt;padding:0in;height:109.6pt"><div style="margin-bottom:10pt"><font><span style="font-family:Calibri,sans-serif;color:rgb(31,73,125)"><img width="5" height="120" alt="Description: Description: Description: Description: Border"></span><span style="color:rgb(31,73,125)"><u></u><u></u></span></font></div></td>
<td width="314" style="width:235.4pt;padding:0in 0in 0in 11.25pt;height:109.6pt"><table border="0" cellspacing="0" cellpadding="0" width="71%" style="width:211px;border-collapse:collapse"><tbody>
<tr style="height:34.65pt"><td style="padding:0in;height:34.65pt"><div style="margin-bottom:10pt"><font><span style="font-family:Calibri,sans-serif;color:rgb(31,73,125)"><img width="75" height="38" alt="Description: Description: cid:[email-masked]"></span><span style="color:rgb(31,73,125)"><u></u><u></u></span></font></div></td></tr>
<tr style="height:42.2pt"><td style="padding:0in;height:42.2pt"><table border="0" cellspacing="3" cellpadding="0" width="0" style="width:121pt"><tbody>
<tr style="height:6.7pt">
<td style="padding:0.75pt;height:6.7pt"><div style="margin-bottom:10pt"><font><br></font></div></td>
<td width="164" style="width:107.5pt;padding:0.75pt;height:6.7pt"></td>
</tr>
<tr style="height:6.7pt">
<td style="padding:0.75pt;height:6.7pt"><div style="margin-bottom:10pt"><font><span style="font-family:Calibri,sans-serif;color:rgb(31,73,125)"><img width="10" height="10" alt="Description: Description: cid:[email-masked]"></span><span style="color:rgb(31,73,125)"><u></u><u></u></span></font></div></td>
<td width="164" style="width:107.5pt;padding:0.75pt;height:6.7pt"><div style="margin-bottom:10pt"><font><span style="font-family:Calibri,sans-serif;color:rgb(0,0,1)">+966562248409</span><span style="color:rgb(31,73,125)"><u></u><u></u></span></font></div></td>
</tr>
<tr style="height:6.7pt">
<td style="padding:0.75pt;height:6.7pt"><div style="margin-bottom:10pt"><font><span style="font-family:Calibri,sans-serif;color:rgb(31,73,125)"><img width="10" height="10" alt="Description: Description: cid:[email-masked]"></span><span style="color:rgb(31,73,125)"><u></u><u></u></span></font></div></td>
<td width="164" style="width:107.5pt;padding:0.75pt;height:6.7pt"><div style="margin-bottom:10pt"><font><u><span style="font-family:Calibri,sans-serif;color:blue"><span style="color:rgb(5,99,193)"><a href="mailto:[email-masked]" style="color:rgb(17,85,204)" target="_blank" rel="noreferrer">fadlgalal@</a><a href="http://gmail.com" target="_blank" rel="noreferrer">gmail.com</a></span></span></u><u><span style="font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u><u></u></span></u></font></div></td>
</tr>
<tr style="height:6.7pt">
<td style="padding:0.75pt;height:6.7pt"><div style="margin-bottom:10pt"></div></td>
<td width="164" style="width:107.5pt;padding:0.75pt;height:6.7pt"><div style="margin-bottom:10pt"><font><br></font></div></td>
</tr>
</tbody></table></td></tr>
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</tr></tbody></table>
<table border="0" cellspacing="0" cellpadding="0" width="423" style="width:317.2pt;background-image:initial;background-position:initial;background-repeat:initial;border-collapse:collapse"><tbody><tr style="height:94.8pt">
<td width="193" style="width:145pt;border:1pt solid white;padding:0in 11.25pt 0in 0in;height:94.8pt"></td>
<td width="7" style="width:5.55pt;border-top:1pt solid white;border-right:1pt solid white;border-bottom:1pt solid white;border-left:none;padding:0in;height:94.8pt"></td>
<td width="222" style="width:166.65pt;border-top:1pt solid white;border-right:1pt solid white;border-bottom:1pt solid white;border-left:none;padding:0in 0in 0in 11.25pt;height:94.8pt"></td>
</tr></tbody></table>
</div>
</div></div></div></div></div></div></div>
</div>

</blockquote></div>

Attachments :
1. <a href='http://helpae.shoemartstores.com/helpdesk/attachments/2043046636786'>image003.png</a><br />2. <a href='http://helpae.shoemartstores.com/helpdesk/attachments/2043046636787'>image005.jpg</a><br />3. <a href='http://helpae.shoemartstores.com/helpdesk/attachments/2043046636788'>image001.jpg</a><br />4. <a href='http://helpae.shoemartstores.com/helpdesk/attachments/2043046636789'>image002.png</a><br />5. <a href='http://helpae.shoemartstores.com/helpdesk/attachments/2043046636790'>image004.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/148096