Subject: Ticket Assigned - RE: [#142754] - 6441693949 يوجد نقص في تركيب سرير
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 03 Sep 2019 16:12:12 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  RE: [#142754] - 6441693949 يوجد نقص في تركيب سرير Dear Sachin,

Actually our delivery team has provided wrong informations to the customer since the crib coming with a side rail to cover the gap.
However we will make arrangements to replace a new item with full components ASAP.

Thanks & regards,

Sujeewa Hurbert
Babyshop Nursery Warehouse
Ext: 3783 , Mobile: +966 57 0583517
Email: [email-masked]
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia

<http://landmarkgroup.com/>
<https://www.facebook.com/LandmarkArabia>  <@LandmarkArabia>  [http://www.freeiconspng.com/uploads/-more-related-linkedin-vector-icon-vector-logos-linkedin-vector-logo-23.png] <https://www.linkedin.com/company/landmark-group>

From: Sachin Maheshwari
Sent: Tuesday, September 03, 2019 10:28 AM
To: Centrepoint <[email-masked]>; Sujeewa Hurbert <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Subject: RE: [#142754] - يوجد نقص في تركيب سرير

@Sujeewa Hurbert<mailto:[email-masked]>,

Can you please check for this.

Regards
Sachin
+971 56 408 0342
+971 4 517 5412

From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: Monday, September 2, 2019 11:03 AM
To: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#142754] - يوجد نقص في تركيب سرير

External email sender, please take precaution.
​ticket #142754

Hi Team,

Order No: 6441693949
Item ID: 161655189 - - Delta Princeton Junction Convertible Crib and Changer.
Customer reported that one part of the item is missing (a piece of wood). and the assembly team says there is no missing part in this item. customer has sent photo of the item. Kindly check on this and advise us what should we do in this case..
​

​Regards,
Fauzan

142754:1125156
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/146456