Subject: New Reply Received - Returns
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Wed, 27 May 2020 08:52:07 +0000 (UTC)

Hi Apoorv Joshi,  The customer has responded to the ticket.  Returns  Ticket comment <div>HELLOOOOOO??????????????</div>
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<div class="">PLEASE ANSWER!!!!°!</div>
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<div>On May 27, 2020, at 12:50 PM, Eglute A. &lt;<a href="mailto:[email-masked]" class="" rel="noreferrer">[email-masked]</a>&gt; wrote:<br class="Apple-interchange-newline">
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<div style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space" class="">Hello,<div class=""><br class=""></div>
<div class="">Can you please answer me??????????</div>
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<div class="">I AM WAITING SINCE MOTNHS FOR YOUR ANSWER!!!!!! I NEED YOUR MANAGER TO TALK WITH!!!!!</div>
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<div class="">EGLE</div>
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<div class="">On May 23, 2020, at 5:41 PM, Eglute A. &lt;<a href="mailto:[email-masked]" class="" rel="noreferrer">[email-masked]</a>&gt; wrote:</div>
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<div dir="auto" class="">Hello, <div class=""><br class=""></div>
<div class="">Could you please answer? </div>
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<div class="">Regards, </div>
<div class="">Egle <br class=""><br class=""><div dir="ltr" class="">Von meinem iPhone gesendet</div>
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<br class=""><blockquote class="">Am 18.05.2020 um 16:08 schrieb Eglute A. &lt;<a href="mailto:[email-masked]" class="" rel="noreferrer">[email-masked]</a>&gt;:<br class=""><br class="">
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<blockquote class=""><div dir="ltr" class="">Hello again, <div class="">I am still waiting for your answer when the items will be picked up and when I get my refund???</div>
<div class="">Here a picture with TWO ORDER NUMBERS:</div>
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<br class=""> I would appreciate your fast answer.</div>
<div class="">Thank you </div>
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<div class="">Regards, </div>
<div class="">Egle <br class=""><div dir="ltr" class="">Von meinem iPhone gesendet</div>
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<br class=""><blockquote class="">Am 11.05.2020 um 12:01 schrieb Eglute A. &lt;<a href="mailto:[email-masked]" class="" rel="noreferrer">[email-masked]</a>&gt;:<br class=""><br class="">
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<blockquote class=""><div dir="ltr" class="">Hello, <div class=""><br class=""></div>
<div class="">No it is not!! Please look at the pictures -there are TWO ORDERS - one of them i return completely and the other one couple of the items!</div>
<div class="">I don’t understand why you don’t see it?! Just go in your system under those both order numbers and you will see what has to be returned - as in my account all items what I want to return are listed under “return requested”!!! So I think you will be able to see it too? Sorry but why I have to do your job?! If you are not able to serve customers properly then change the job! I requested already on the app  to send the items back and then have to text you here same list again?! </div>
<div class="">Regards, </div>
<div class="">Egle </div>
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<br class=""><div dir="ltr" class="">Von meinem iPhone gesendet</div>
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<br class=""><blockquote class="">Am 11.05.2020 um 10:55 schrieb Lifestyle &lt;<a href="mailto:[email-masked]" class="" rel="noreferrer">[email-masked]</a>&gt;:<br class=""><br class="">
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<div dir="ltr" class="">Hi Egle,</div>
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<div dir="ltr" class="">Thank you for reaching out to us and giving us the opportunity to serve you.<br class=""><br class="">
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<div dir="ltr" class="">We sincerely apologize for our previous email however, could you please confirm if the only item that you wish to return in the mentioned order is "Arctic tissue box cover".</div>
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<div dir="ltr" class="">Thank you for your help!</div>
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<div dir="ltr" class="">Your Friends,</div>
<div dir="ltr" class="">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/935428