Subject: New Reply Received - Order 9772442131
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Sun, 24 May 2020 14:44:42 +0000 (UTC)

Hi Apoorv Joshi,  The customer has responded to the ticket.  Order 9772442131  Ticket comment <div><div dir="auto">Seriously!!! U answer after 2 months what’s wrong with you ? My complain was from 17 March u still remember !!!! </div></div>
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<div dir="ltr" class="gmail_attr">Le dim. 24 mai 2020 à 18:40, Shoemart &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; a écrit :<br>
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<div dir="ltr">Hi Malika,</div>
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<div dir="ltr">Thank you for sharing the screenshot.</div>
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<div dir="ltr">We sincerely apologize for the delay in getting back to you however, the item that you have purchased is under Sale and Buy 1 Get 1 offer both. Only 1 offer can be used at a time. If the single item is purchased, you would get the sale price which is AED 59 but if the items are purchased under Buy 1 Get 1 then the original price is the one which will be counted. The original price of that item is AED 99 and the second item in your order is AED 89.</div>
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<div dir="ltr">You have been charged AED 99 which is the price of 1 item as per the Buy 1 Get 1 offer.</div>
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<div dir="ltr">Hope this clarifies and have a great evening! Stay Safe!</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/517135