Subject: New Reply Received - Re: We’ve received your online return request.--- No Action Done to Collect the requested Items to be returned
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 20 May 2020 20:48:44 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Re: We’ve received your online return request.--- No Action Done to Collect the requested Items to be returned  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span class="DefaultFontHxMailStyle">Reminder!!!!!</span></div>
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<span class="DefaultFontHxMailStyle">Dear Splash Team,</span><span class="m-2790296419585779224defaultfonthxmailstyle"> </span><span style='font-family:"Segoe UI Semilight",sans-serif'></span>
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<span class="m-2790296419585779224defaultfonthxmailstyle"><span style='font-family:"Segoe UI Semilight",sans-serif'>Kindly note that I’m still awaiting for your kind update about the status of the returned 2 orders which are mentioned below ,</span></span><span style='font-family:"Segoe UI Semilight",sans-serif'></span>
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<div class="m-2790296419585779224msolistparagraph" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt"><b><span style='font-family:"Segoe UI Semilight",sans-serif'>1.       Order #9778012988    Amount           AED <span style="color:red">130</span></span></b></div>
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<b><span style='font-family:"Segoe UI Semilight",sans-serif'>2.       Order #9769452135    Amount           AED <span style="color:red">70</span></span></b><span class="m-2790296419585779224defaultfonthxmailstyle"><span style='font-family:"Segoe UI Semilight",sans-serif;color:red'> </span></span><span style='font-family:"Segoe UI Semilight",sans-serif'></span>
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<span class="m-2790296419585779224defaultfonthxmailstyle"><span style='font-family:"Segoe UI Semilight",sans-serif'>Please note that those 2 orders has been collected already by Aramex courier !!!!</span></span><span class="m-2790296419585779224defaultfonthxmailstyle"></span>
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<span class="m-2790296419585779224defaultfonthxmailstyle"><span style='font-family:"Segoe UI Semilight",sans-serif'>Your prompt action and update are really highly appreciated !!!!!!!</span></span><span class="DefaultFontHxMailStyle"><span style='font-family:"Calibri",sans-serif'></span></span>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#17365D'>Best regards,</span></b></div>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#17365D'>Nader Al Najjar</span></b></div>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#17365D'>Best regards,</span></b></div>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#17365D'> </span></b></div>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#17365D'>Nader Al Najjar</span></b></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#17365D'>Mobile(1) : +971 50 203 9191</span></div>
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<div>From: <a href="mailto:[email-masked]" rel="noreferrer">Nader Al Najjar</a><br><b>Sent: </b>Thursday, May 14, 2020 11:32 AM<br><b>Subject: </b>The status of the returned 2 orders Order #9778012988 &amp; Order #9769452135</div>
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<span class="DefaultFontHxMailStyle">Dear Splash Team,</span><span class="m-2790296419585779224defaultfonthxmailstyle"> </span><span style='font-family:"Segoe UI Semilight",sans-serif'></span>
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<span class="m-2790296419585779224defaultfonthxmailstyle"><span style='font-family:"Segoe UI Semilight",sans-serif'>Kindly note that I’m still awaiting for your kind update about the status of the returned 2 orders which are mentioned below ,</span></span><span style='font-family:"Segoe UI Semilight",sans-serif'></span>
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<div class="m-2790296419585779224msolistparagraph" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt"><b><span style='font-family:"Segoe UI Semilight",sans-serif'>1.       Order #9778012988    Amount           AED <span style="color:red">130</span></span></b></div>
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<b><span style='font-family:"Segoe UI Semilight",sans-serif'>2.       Order #9769452135    Amount           AED <span style="color:red">70</span></span></b><span class="m-2790296419585779224defaultfonthxmailstyle"><span style='font-family:"Segoe UI Semilight",sans-serif;color:red'> </span></span><span style='font-family:"Segoe UI Semilight",sans-serif'></span>
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<span class="m-2790296419585779224defaultfonthxmailstyle"><span style='font-family:"Segoe UI Semilight",sans-serif'>Your prompt action and update are really highly appreciated !!!!!!!</span></span><span class="DefaultFontHxMailStyle"></span>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#17365D'>Best regards,</span></b></div>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#17365D'>Nader Al Najjar</span></b></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#17365D'>Mobile(1) : +971 50 203 9191</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#17365D'>Web:  <a href="http://www.nalnajjar.weebly.com" rel="noreferrer">www.nalnajjar.weebly.com</a></span></div>
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<b>From: </b><a href="mailto:[email-masked]" rel="noreferrer">Nader Al Najjar</a><br><b>Sent: </b>Monday, May 11, 2020 2:26 PM<br><b>Subject: </b>Re: [#655984] - Re: We’ve received your online return request.--- No Action Done to Collect the requested Items to be returned</div>
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<div class="MsoNormal"> <span style='font-family:"Arial",sans-serif'>Dear Splash support team,</span>
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<div class="MsoNormal"><span style='font-family:"Arial",sans-serif'>Is there any update on this?</span></div>
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<div class="MsoNormal"><span style='font-family:"Arial",sans-serif'>Kindly note that I'm looking forward to hear from you soon.</span></div>
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<div class="MsoNormal"><span style='font-family:"Arial",sans-serif'>Best regards</span></div>
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<div class="MsoNormal"><span style='font-family:"Arial",sans-serif'>Nader</span></div>
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<div class="MsoNormal">On Thu, May 7, 2020, 5:33 PM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</div>
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<div class="MsoNormal" style="margin-left:4.8pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Nader,</span></div>
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<div class="MsoNormal" style="margin-left:4.8pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for your patience.</span></div>
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<div class="MsoNormal" style="margin-left:4.8pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We have heard back from our returns team at this time, they are working to investigate this further at this time. We will update you again once we heard back from them again regarding refund.</span></div>
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<div class="MsoNormal" style="margin-left:4.8pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We appreciate your continued patience.</span></div>
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<div class="MsoNormal" style="margin-left:4.8pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Your Friends,</span></div>
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<div class="MsoNormal" style="margin-left:4.8pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/655984