Subject: New Reply Received - Order Number BABYSHOP:9781199023
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 14 May 2020 20:12:47 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Order Number  BABYSHOP:9781199023  Ticket comment <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); text-align: left" dir="auto">
THIS IS THE THIRD EMAIL IM SENDING OUT NO-ONE YET HAS SPOKEN TO ME. </div>
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I HAVE CALLED SEVERAL TIMES IVE BEEN TOLD AN EMAIL WILL BE WRITTEN OUT TO THE HIGHER DEPARTMENT WHO ARE AUTHORISED TO TAKE SEVERAL DECISIONS. </div>
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I AM A USUAL CUSTOMER AND I AM VERY UPSET. </div>
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1. EITHER RETURN ME MY FUNDS OF THE ITEM THAT I DIDNT RECEIVE. </div>
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2. SEND ME THE ITEM I ORDERED. </div>
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THIS IS LITERALLY AN ACT WHICH CATEGORISED AS "FRAUD" MY APP SHOWS IVE BEEN DELIVERED THE ITEM. MY FUNDS ARE DEDUCTED AS PER THE PRICE, YET I HAVENT EVEN GOTTEN MY ITEM. </div>
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<div>From: bassam bassam &lt;[email-masked]&gt;<br>
<strong>Sent:</strong> Monday, 11 May 2020, 1:30 am<br>
<strong>To:</strong> Babyshop<br>
<strong>Subject:</strong> Re: Order Number BABYSHOP:9781199023<br>

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<div>THIS IS THE SECOND TIME IM WRITING THIS AND I HAVE NOT BEEN REACHED OUT BY ANYONE IN THIS REGARD.</div>
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<font color="#000000" style="font-size:11pt"><b>From:</b> bassam bassam<br>
<b>Sent:</b> 08 May 2020 18:41<br>
<b>To:</b> Babyshop &lt;[email-masked]&gt;<br>
<b>Subject:</b> Order Number BABYSHOP:9781199023</font>
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<img id="2366124c-c2e7-45d2-9d8c-71ea83aaad1d" alt="Image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExMDE0NzA1MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.nsPsfW0QxClaPXHkdge6LHtx-7l6qfThbLMZBc7md3o" style="max-width:100%; height:auto">
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<div><img id="21cdc430-41cc-4f23-8124-b48b39bc132b" alt="Image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExMDE0NzA1NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.pZrPmj5TfFZXNfi9WW3MPfLbDfw8N0ZciOFgg8rtNLk" style="max-width:100%"></div>
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<div dir="auto" style="text-align:left">I Syed Bassam had ordered 1 Item Stating 84 Pieces of Pampers Size 5. </div>
<div dir="auto" style="text-align:left">Whereas i have only received 1 Pack containing 42 Pieces. </div>
<div dir="auto" style="text-align:left">I had called the driver immediately to express my concern and he mentioned this is what he got to deliver.</div>
<div dir="auto" style="text-align:left">Order states delivered on the app and i have been charged for the complete order. </div>
<div dir="auto" style="text-align:left">I just got off the line speaking to the customer exec Mr Abdullah who advised me to send the picture of the product here. I appreciate his assitance and concern. </div>
<div dir="auto" style="text-align:left">I hope my issues is looked at and quickly resolved. </div>
<div dir="auto" style="text-align:left">Regards </div>
<div dir="auto" style="text-align:left">SYED bassam </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/958966