Subject: New Reply Received - Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 10 May 2020 14:11:04 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Delivery  Ticket comment <div><div dir="auto">Hi Babyshop</div></div>
<div dir="auto"><br></div>
<div dir="auto">I hope you have looked into my previous email, kindly update me on this pending matter.</div>
<div dir="auto"><br></div>
<div dir="auto">It’s really disappointing that despite having paid in full, I didn’t get all the ordered items. I am struggling with it even after 20 days of placing order. </div>
<div dir="auto"><br></div>
<div dir="auto">It might be mismanaged by your courier partner “Aramex” and you need to conclude the investigation on priority basis.</div>
<div dir="auto"><br></div>
<div dir="auto">Kindly look into the matter and advise on this at earliest. </div>
<div dir="auto"><br></div>
<div dir="auto">Awaiting your response,</div>
<div dir="auto">Farhan Yaqoob</div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 9 May 2020 at 12:32 PM Farhan Yaqoob &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwODgxMzcwNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.BczCAJEqF8X8N_Ai4ROvBM9jSvlyZrxBvsrfTCOZ794" style="width:736px;max-width:100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwODgxMzcwOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.QEtYbpfi3ltKacq6f-qchei1SzvIfx9Gh4OR-d6IzR0" style="width:736px;max-width:100%"></div>
<div dir="auto">Hi Babyshop,</div>
</div>
<div dir="auto"><br></div>
<div dir="auto">Please refer attached pictures of the parcel I received.</div>
<div dir="auto"><br></div>
<div dir="auto">I hope this helps.</div>
<div dir="auto"><br></div>
<div dir="auto">Thank you</div>
<div dir="auto">Farhan Yaqoob</div>
<div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Sat, 9 May 2020 at 7:52 AM Babyshop &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Farhan,</div>
<div><br></div>
<div dir="ltr">Thank you very much for your detailed response.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Could you please share with us an image of the box showing "3/3" so that we can check with the courier partner and investigate this further.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We appreciate your help in this matter.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
</div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/961586